Perfect place with our family.

Liked: Warm welcome, staff is fantastic all the way from front desk, to housekeepers to Max and his breakfast staff!! This was our 3rd year having our Family Christmas at your hotel and we will be back for our 4th!!

Exceptional

Liked: It was so close to everything

It's beginning to feel like...

Liked: Breakfast is too notch. The room and facility was very well maintained.
Disliked: We did have a little trouble getting our temperature stabilized and water pressure in the shower could have been improved. But those are small things.

Good

Liked: basic breakfast. could have offered sausage or bacon with waffles. some what busy. perhaps have a separate area for families to have breakfast.
Disliked: mattress needs to be replaced . more pillows. only 3 for a king size bed. Shower improve water pressure. needs a seating area. Rest room in lobby toilet was full of previous guest use. not sure if it was plugged or not flushed. should have staff check common area's more routinely for cleanliness

Excellent stay

Liked: Everything staff was excellent the guy running breakfast bar was amazing
Disliked: Nothing

Superb

Very good

Exceptional

Liked: Mangement and staff team were excellent.
Disliked: 3rd floor room, I could hear 4th floor good.

Very good

Liked: Horrible
Disliked: We were not charged the rate we received from booking.com.We were supposed to get a discount from Home2 because we had to change to another room because the door didn't lock! Same room not an upgrade.Didn't get the discount or the rate quoted.I sent two emails to the Saginaw location. I have gotten to response.We only stayed 6 nights instead of 7 and we paid $897 booking quote was $791 for 7 nights!