Home2 Suites by Hilton Richmond Short Pump Guest Reviews
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2.7 miles from Henrico centre |
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Jeffrey Tue, 8 April 2025
Exceptional
Sherry Mon, 7 April 2025
Exceptional
Jacqueline Fri, 4 April 2025
Exceptional
Mary Fri, 4 April 2025
Superb
Liked: Great location, polite staff, very clean, free breakfast was ok, pool towels were not replenished very often.
Debra Thu, 3 April 2025
Good
Liked: Hotel and staff were great. Unfortunately construction was loud and started up early every morning of our stay.
Ayanna Wed, 26 March 2025
Very comfortable very welcoming and...
Liked: This stay was phenomenal. I slept comfortably. The location was absolutely beautiful and welcoming. I would definitely recommend for anyone to stay at this location. It was very clean and the staff was very polite.
Disliked: There’s absolutely nothing that I can say that is negative about this hotel
Takiera Wed, 12 March 2025
Exceptional
Dean Mon, 10 March 2025
Superb
Liked: Consistently clean. Everyone on staff has been polite. We’ve been there several times within the last year.
Zakiyah Mon, 3 March 2025
Friendly staff
Liked: Staff was very friendly and accommodating. The room was neat and clean, and had no problems.
Paulette Mon, 24 February 2025
I think that I definitely...
Liked: The person that checked us in ignored me for about five minutes while I stood there and waited. Afterwards they were very nice and friendly, but I thought that that was a little weird that I was standing at the check-in desk for five minutes without anyone paying any attention to me, and there was no bell to ring or anything like that. I did not find the mattress comfortable at all. In fact, my hip still hurts today I thought the Corridors in the hotel we’re too warm and the room itself was also too warm to the point where I had to turn on the air conditioning, It was nice and quiet in the room, and I think it was pretty clean. The TVs were easy to figure out and the shower was nice. I appreciated the grab bar. Elevators were very fast nice free parking the breakfast was deplorable as always in this class of American hotel, it was messy and the choices were not to my liking. The coffee was good not great, the yogurt was good, but there was a mess where you got the yogurt. And I don’t think it was well attended. There were things that ran out and they weren’t refilled quickly. There’s a sign in the hotel that says that if you’re not pleased, they will refund your money, and I would really like to have my money refunded because I had many many other choices of hotels and I chose this one and I was not really happy with my choice
Disliked: Sorry, I put everything I liked and didn’t like above