Great location and comfortable room

Liked: The room structure felt like we were all together spending time as a family even if someone was at the end of the room.
Disliked: The gym wasn’t 24 hours and there was a funky smell in the pool.

Exceptional

Liked: Rooms were clean loved the pool and breakfast

Good place like home

Liked: Room like home
Disliked: Bbq not properly work and not cleaned.

Stayed here for years, but...

Liked: I've stayed at this property each time I go to Queensberry for a work trip one time a year, for the last several years. The location is great, if the rooms were clean they would be great, has a decent breakfast buffet
Disliked: The room was filthy and unsafe for my dogs. The very first night after check in I found one of my dogs chewing on a bobby pin that was evidently left in the bathroom on the floor and another one of my dogs eating a piece of chocolate that they found just under the rim of the bed. I paid extra for my dogs And would've expected the room to be clean and safe for them. Additionally I asked for a late check out (2pm) because my flight wasn't until 6 PM out of Albany and needed a safe place for the dogs… they refused, even after multiple requests and it only being an hour and a half longer than they were willing to extend. The hotel was not sold out, there was no line of people waiting to check in… They evidently don't value my annual business

Exceptional

Liked: Cleanliness and fresh air that was smoke free and bed was very comfortable!
Disliked: TV remote didn't work right

Enjoyed greatly

Liked: It was ok
Disliked: Nothing

Superb

Liked: Clean room and very helpful staff

Very good

Good

Liked: The area was nice .veiw was ok
Disliked: The bathroom shower door was not closing perfectly so when taking shower the whole bathroom is wet the room need to tidy every day .