Home2 Suites by Hilton Phoenix/Chandler Guest Reviews
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5.6 miles from Chandler centre |
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Kay Mon, 16 December 2024
Exceptional
Peta Fri, 13 December 2024
No free parking? See ya!
Liked: Have always enjoyed staying here but will be our last.
Disliked: We have stayed at this hotel plenty of times so we were disappointed to find out that they now charge for parking. Won’t be back! Too many other properties to choose from. Seems like we’re being nickel and dimed and not getting anything extra for it!!
Joann Mon, 2 December 2024
Won’t be staying there again....
Liked: The breakfast was adequate. Very routine.I did like the cleanliness of the entire hotel
Disliked: Ice maker on 4th floor didn’t work our entire 4 night stay.Only one of the two elevators were operational.Paying to park???? What’s up with that. Ridiculous. Parking should be included. Not a surprise when I arrive!
Ericka Sun, 1 December 2024
If it wasn't so cold...
Liked: The room was big and clean. It was one of the better of the Home2Home suites I have stayed in.
Disliked: I realized the last night (3rd) in my room that the thermostat was broken, and not that they had it set permanently. Then when notified the front desk they did try to fix it but couldn't and no solution was offered. So, my room stayed at 69F and below.
Don Sat, 30 November 2024
Business stay
Liked: Nothing
Disliked: Staff was very rude
Lynn Tue, 26 November 2024
Good value, with breakfast included.
Liked: Good location, quiet room. Love the layout of the room. Great use of space. Comfortable bed.
Disliked: Sink was clogged and there was no soap in the shower (container was empty), nor at the sink.
Erald Sat, 23 November 2024
Pleasant
Liked: New facility with a nice heated pool for relaxing time.
Disliked: Despite paying $200+ per night,, the rooms didn't have a single bottle of water....the bare minimum. Water is reserved for Hilton honors members apparently.The staff is very kind, and would gladly give you one when asked. As a customer I felt like I am being seen as an ATM machine, trying to milk me $1 dollar, instead of feeling valued and respected.There was no soap to wash your hands in the bathroom, the air conditioning was on all night, no way to turn it off and it was very loud. I barely slept at all from its noise. The included breakfast is okay. Not good, not bad...the typical hotel breakfast. It is a nice new facility overall but not a good value for the money.
Community Wed, 20 November 2024
I had a nice stay...
Liked: It was good
Disliked: Everything was good
Marian Tue, 5 November 2024
It was great except for...
Disliked: I think it is important to let people know that you must pay extra to park your car on the premises. We were not aware of this and were so disappointed.
Claudia Mon, 4 November 2024
Superb