Home2 Suites by Hilton Phoenix Tempe University Research Park, Tempe

Home2 Suites by Hilton Phoenix Tempe University Research Park Guest Reviews

Overall Average Score:

Very Good (4 out of 5)

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Superb

Over all, very good as...

Liked: I like the large rooms, and the kitchen facilities.
Disliked: There is always a bedside clock in the rooms in which I have stayed. There was none in this room. a few days into my stay, I stopped at the front desk and asked if I could get one. It never happened. So I asked the first maid that cleaned the room if she could get me a clock. She meant well, but I never got one. So finally 2 days before the end to my stay, I asked the maid that day. She was great and went and got one right then. Seems like a minor thing but it was great to have especially at night.Also, 5 days into my stay, I found a card on my car about registering for parking. I went to the front desk and asked what that was all about. She explained that you are now charging for parking. I was disappointed to hear this! There is a huge lot there and charging for parking doesn't seem necessary. That adds quite a bit to the cost of my stay. The receptionist at the front desk was very nice and assisted me in registering my vehicle, and I was only charged for the last 2 nights of parking. But, in the future, I will have to consider the cost when planning my lodging.

Couldn’t sleep well because of...

Liked: The Pool was Great. We stayed on the Garden inn side, when I specifically booked Home2Suite. Room had a horrible smell. The bed smelled molded and the sheets had some many spots and stains I slept on the couch. Need updates because I definitely won’t stay there (Garden inn side) again. Far from ASU campus.
Disliked: .We stayed on the Garden inn side, when I specifically booked Home2Suite. Room had a horrible smell. The bed smelled molded and the sheets had some many spots and stains I slept on the couch. Need updates because I definitely won’t stay there (Garden inn side) again. Far from ASU campus.