Was a nice 1 time...

Liked: Great location. Beautiful property. Nice and clean.
Disliked: Breakfast was false advertised. Elevator had sign on wall 400 ways to rise and shine.This was not the case. Advertised breakfast bowl and was told could not get that.Also charging $15 a day for parking was ridiculous as you spend so much to stay there!

Exceptional

Liked: Location, clean and friendly staff

Lovely clean room overlooking the...

Liked: Lovely clean room overlooking the beach. Loved the view from the balcony.
Disliked: The desk clerk was not friendly or helpful.

They say one thing and...

Liked: They lied
Disliked: I have a service dog E.S.A. they said pet friendly they said didn't do that kind of service dog and charged me and said on there site parking free and self parking free but if you checked on it it was 15.00 a day with no refund I was 10 hours away from home they had me I talked to the people they said the manager would call me on Monday I left on Saturday no manager I ask the lady at from dest was it anything on my card ahe said 300. For any damage but not anything else I got home and they had took the 300. Off the room was ok then a day later they charged me 236.00 for parking and the service dog and the lady at the front desk I told I was not coming back there because of there lies she said I hope you don't I'm 70 years old I lost my parents last year I'm by my self and my dog that let's me know if my sugar is low I have contacted the animal support people and my vet and they are looking in to it if they don't refund my money I'm going to put it on Facebook over and over please let me know what you can do about this if they do me like this they will do everyone like that please get back with me

Exceptional

Overall our stay was great.

Liked: We had a partial beach it was great.
Disliked: They should have offered water everyday of our stay for coffee in the room.

Check-in, view, and additional charges...

Liked: The room was clean and comfortable. The kitchen was nice to have. The front desk staff handled the check-in issue as well as could be expected. Breakfast was good.
Disliked: We arrived at 3:00 in hopes that we might be able to check-in early, however our room was not ready, and we were told check-in is 4:00. We were told that we could use the amenities while we waited. What we weren't told is that if we went to sit by the pool, we would not be able to get back in because we did not have guest keys, so we ended up locked outside waiting for someone to let us in. At 4:00 our room was still not ready, and there were six other parties in the lobby whose rooms were not ready. At 5:00 our room was still not ready, finally, at 5:30 our room was ready. Our room was supposed to have a partial ocean view, and our only view was of a bucket loader outside our room. I also found it ridiculous that wi-fi access was an additional charge, and that there was also a $15/day charge for parking our car.

Very good

Exceptional