Home2 Suites by Hilton Orlando Downtown FL, Orlando

Nice hotel

Liked: Breakfast was just okay, it ended earlier than we expected.Room was clean and comfortable!
Disliked: The valet system was awkward, we had to wait quite a while to get our car at check out. I had put in for two queens and we ended up with a king instead.

Passable

Liked: I Will do a rating according to my stay at the Hyatt place. The lobby is pretty nice. And the employees very very nice. However I was totally disappointed when I entered the room the kitchen was nice as well as the bathroom. However the room we thought we were at a motel 6. Although the bed was comfortable. With our rate it was included breakfast. It was pretty bad. The waffle machine did not work or is old the waffle got stuck on the top and the bottom. So we had to extractedWith a fork tried it twice same thing. As business people we suggest don’t waist your money becaise you’ll end up with more negative opinion of your facility if you offer mediocrity. We went ahead and tried breakfast downstairs the buffet was even worse than the one in the 2nd floor. We will try the Hyatt orlando since the one in downtown Tampa was pretty satisfactory including the free breakfast. Check it out! For your own benefit.

Great location and room but...

Liked: Location was great for reaching the bars and venues around Lake Enola. These were all a short walk away and it's super central for getting an uber north or south to reach specific shops and museums. Room was spacious and clean. Hotel had easy access to tea and coffee included at breakfast time. Reception staff were super friendly and helpful.
Disliked: The breakfast options weren't clearly labelled, and allergens weren't really considered for clear labelling either. I couldn't figure out how anyone could use the waffle makers with how the batter was stored, and staff at breakfast time seemed less than enthused to be helpful when asked questions basic questions such as the location of butter never mind something more complicated like allergens and ingredient lists. Cross-contamination risks were so high that they weren't even worth considering.

Very good

Good

Great stay at a wonderful...

Liked: The staff was wonderful and everything was super clean and comfortable.
Disliked: The parking was valet and a little expensive and the breakfast finished at 9 am but it was all good.

Pleasant

Exceptional

Clean and comfortable

Liked: Comfortable bed, decent sized room, fully equipped kitchen, location, clean and well maintained. I have stayed here before
Disliked: This time is was busy so breakfast was chaotic. The food wasn't great, the set up of the food and utensils made it difficult to get in and out of the area where you get your food. If they simply placed the silverware in another section people would get there food and leave however they stand around trying to find the silverware which is located at a lower level underneath the food.