Home2 Suites By Hilton Merrillville Guest Reviews
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Write a review
Gwek Sat, 24 August 2024
Very good
Ewa Tue, 20 August 2024
recommended
Liked: Spacious room with kitchen, very comfortable beds, staff greeted us with a smile, we even got free water. breakfast was tasty with a lot of chooses, window shades works well, even in the daylight was dark enough to sleep
Jessica Wed, 14 August 2024
Very good
Lindsay Fri, 9 August 2024
Exceptional
Liked: Everything!
Disliked: Nothing
Laura Thu, 8 August 2024
Exceptional
Scot Mon, 29 July 2024
Exceptional
Mary Fri, 26 July 2024
Superb
J Mon, 22 July 2024
Excellent but 1 Big Problem
Liked: Nice place and clean. Staff excellent under pressure of computer issues.
Disliked: No room keys for more than 24 hrs. World wide issue for Hilton. They don't feel they should discount my rate for that loss of convenience to be able to enter the hotel or my room without going to the front desk. Not my fault either. Their motto is if something isn't right and we don't make it right the night is free. They wouldn't even discount one day. I paid a premium price per night. Own up to it Hilton, your lack of a backup is your fault! The inconvenience is big when your seniors and partially handicapped. Not the staffs fault. They held up great under the pressure! I'm a Hilton Honors customer but booked thru Bookings.com. Won't do that again because Hilton looks at you as if your problem with them becomes Bookings.com problem. Don't know what to think about the attitude that no access to room keys isn't their responsibility?
Mitchell Sun, 21 July 2024
Very good
Blandon Wed, 17 July 2024
Very good