Home2 Suites by Hilton Memphis East / Germantown TN Guest Reviews
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1.6 miles from Germantown centre |
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Jessica Sun, 10 November 2024
Good
Disliked: We got to our room, and it was not clean. They still had trash on the table, and they did not remove the use soap. To say the least, we were not happy. We will not choose this location again
Christi Mon, 28 October 2024
Very good
Christi Mon, 7 October 2024
Exceptional
Marceline Sat, 7 September 2024
Very good
Domitrese Mon, 26 August 2024
Excellent
Liked: It was clean and affordable. Nice staff, just wanted some hot food. Went to Waffle House instead, Otherwise, I really enjoyed staying.
Elizabeth Mon, 26 August 2024
Exceptional
Dale Thu, 11 July 2024
We have been introduced to...
Liked: We like the Suite accommodations with lots of counter space and lots of open shelving to place items.
Disliked: Access to the front desk after coming in the main entrance is terrible as it is filled with couches and chairs. Have to walk around everything just to get to the desk and this is difficult with hands full of luggage. Have been on the road for 21 days now and have had an included breakfast in all but 2 locations. At this particular location, the breakfast provided was without a doubt the worst meal of our trip. The entrees are pre-packaged items and are nothing short of disgusting. A cold boiled egg was many times better than the hot food provided. Also, only Queen beds at this location which is very disappointing. There is room for a King.
Marcus Tue, 2 July 2024
Good need more of breakfast...
Liked: Location and cleanliness
Disliked: Breakfast
Daniel Fri, 28 June 2024
Bad
Disliked: I requested a crib 2 months in advance and called 2 days prior to confirm. Upon my arrival I was informed that there was no crib for my 6 months old. After an hour complaining an incomplete crib was found without a mattress. On my second day of stay, I was contacted by Hilton for a follow up about my stay and when the problem was reported I was told that there was nothing they could do. You pay high prices to put your baby to sleep in a crib without a mattress
Erica Sun, 26 May 2024
Perfect