Home2 Suites by Hilton Lake Charles Guest Reviews
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3.0 miles from Lake Charles centre |
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Candace Mon, 9 December 2024
Exceptional
Liked: Very convenient location. Very clean and roomy ! The bed was comfortable. The front desk staff were very friendly and kind. The cleaning staff were very helpful. We would absolutely recommend staying here!
Disliked: The breakfast could of offered a wider variety of items but the coffee was good! Overall it was a wonderful stay and doordash is always an option.
Champagne Sun, 8 December 2024
Exceptional
Russell Sun, 24 November 2024
Exceptional
Liked: Have stayed at this hotel several times over the years and they are always First Class. I especially would like to thank the staff especially the young lady that worked the front desk Friday. There was some confusion with the way the rooms were booked and she took the time and got everything straight. She even remembered when I had canceled several weeks in advance to explain the booking preferences. She was outstanding
Disliked: Have never had a bad experience at this property since we have been staying there over the years
William Mon, 18 November 2024
Peaceful nice and clean. I...
Liked: Very clean and close to shopping area.
Disliked: I really didn’t have any dislike
Frye Mon, 18 November 2024
Home 2
Liked: Location, cleanliness, staff. The bed was nice, as well as the couch.
Disliked: Not very sound proof, especially the bathroom. The doorway was tight and cramped. My fiance had a rough time in that area.
Alisha Mon, 18 November 2024
Very good
Liked: It was in the perfect location. Didn't have to travel far to get to locations interested in. The upkeep was exceptional. It smelled and looked wonderful. Didn't get to interact much with staff being on the go, but the quick passes were pleasant and professional.
Disliked: Housekeeping didn't speak English and couldn't provide the extra towels needed for the stay
Joseph Tue, 5 November 2024
Exceptional
Liked: The customer service was excellent , the staff was friendly and helpful
Samitra Tue, 24 September 2024
Largest room in Lake Charles
Liked: The room was very spacious and comfortable.
Lederrick Mon, 23 September 2024
Exceptional
Bobbie Sun, 22 September 2024
It was an average stay.
Liked: Clean, breakfast was great
Disliked: Only had three pillows on the bed and the shampoo was completely empty. We stayed in room 101. Employee smokers were constantly going in and out of side door next to our room to go outside and smoke. Had to walk through a plume of smoke to enter or exit the building.