Home2 Suites By Hilton Lake Charles Guest Reviews
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3.0 miles from Lake Charles centre |
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Joel Fri, 7 March 2025
Weekend with friends
Liked: Clean and good location
Disliked: Breakfast needs to offer individual labeled yogurt for people that need to see if it fits dietary needs. Nothing had option to check
Debbie Mon, 3 February 2025
Superb
Liked: Very clean and location
John Mon, 6 January 2025
1st impressions only happen once.
Liked: The amenities. Room suite was impressive. Breakfast selection was nice. Parking well lit.
Disliked: My room didn’t seem to be completely prepared for my arrival. I gave 24 hr arrival confirmation. The commode was not completely cleaned. It had residue on seat with a pubic hair on it. Shampoo bottle was completely empty. Bathroom sink was not wiped down. Room was stocked with made bed. Room looked like housekeeping was interrupted before finishing or forgot to come back as room door was ajar when I arrived. The disgusting smell of marijuana from someone on the first floor room near elevators greeted us on our way to our room after returning from our outing Breakfast buffet staff seemed angry no smiles . Only staff to say good morning with a smile was one front desk personnel.
Syed Sun, 5 January 2025
Overall had a nice visit,...
Liked: Good location with easy access to the highway. Lots of nearby restaurants and entertainment. Breakfast was great, lots of options that were fresh and hot.
Disliked: n/a
Mark Thu, 2 January 2025
Very good
Candace Mon, 9 December 2024
Exceptional
Liked: Very convenient location. Very clean and roomy ! The bed was comfortable. The front desk staff were very friendly and kind. The cleaning staff were very helpful. We would absolutely recommend staying here!
Disliked: The breakfast could of offered a wider variety of items but the coffee was good! Overall it was a wonderful stay and doordash is always an option.
Champagne Sun, 8 December 2024
Exceptional
Russell Sun, 24 November 2024
Exceptional
Liked: Have stayed at this hotel several times over the years and they are always First Class. I especially would like to thank the staff especially the young lady that worked the front desk Friday. There was some confusion with the way the rooms were booked and she took the time and got everything straight. She even remembered when I had canceled several weeks in advance to explain the booking preferences. She was outstanding
Disliked: Have never had a bad experience at this property since we have been staying there over the years
William Mon, 18 November 2024
Peaceful nice and clean. I...
Liked: Very clean and close to shopping area.
Disliked: I really didn’t have any dislike
Frye Mon, 18 November 2024
Home 2
Liked: Location, cleanliness, staff. The bed was nice, as well as the couch.
Disliked: Not very sound proof, especially the bathroom. The doorway was tight and cramped. My fiance had a rough time in that area.