Home2 Suites by Hilton KCI Airport Guest Reviews
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17.2 miles from Kansas City centre |
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Braden Mon, 9 December 2024
Superb
Porche Mon, 2 December 2024
It was a very stressed...
Liked: The staff was very helpfull.
Disliked: The location was not what I was looking for. I called Booking customer service and didn' t receive the assistance I was seeking! The agent I spoke to, was very discourteous and frustrated my wife and I . He took a very long time getting a manager to correct the situation and by then , after 8 hours on the road, it didn't matter anymore!
Zulema Sun, 17 November 2024
Top Notch Breakfast & Location...
Liked: This was conveniently close to airport and all types of food and store options. Staff was friendly. AMAZING breakfast options probably the BEST I’ve experienced for complimentary breakfast. (Nice job on adding Nutella for waffles!) Rooms are very efficient with space and amenities and beds are very comfortable. I’ve had better pillows at other hiltons but they were not bad. Next time I go I’d choose this hotel again.
Disliked: Nothing to comment on.
Vincent Tue, 29 October 2024
Very good
Liked: Location, mattresses.
Disliked: Pillows were terrible, it sounded like the computer servers were right above the fan vent in the bathroom (room 410) keeping us awake most of the night, and the breakfast was pretty lean for an almost $200/night establishment.
Admira Sun, 27 October 2024
Disappointing
Liked: Food
Disliked: Uncomfortable beds
Denise Mon, 21 October 2024
Very good
Jennifer Wed, 9 October 2024
Very good
Denise Tue, 3 September 2024
Superb
Aida Mon, 26 August 2024
It was not a pleasant...
Disliked: Both elevators reeked and had stained carpets. We had to take the stairs to avoid the smell. Those carpeted stairs were stained as well. They gave us the wrong hotel room number so we had to go back and get the right one. When we finally got our correct room number we found the door was left unlocked. We entered and the carpet had wet spots from god knows what, the room was musty and smelled, and the shower was dirty. There were hairs and black smudges on the floor. The shampoo bottle had fallen off the wall and was laying on the floor. We called to have them clean it up. The cleaning lady came into our room without knocking, but she did a good job recleaning the bathroom. Would not recommend this hotel to anyone.
Chris Mon, 19 August 2024
Exceptional