Exceptional

Exceptional

Exceptional

Superb

Bad

Terrible staff that made our...

Liked: The location was close to our destination.
Disliked: At checkin the staff was on her phone with a personal phone call the entire time with minimal assistance to us. She couldn’t find where we had booked initially, then when I asked did they get my written message to be on the first floor she stated, “to be honest, the lady doesn’t read those messages.” We had to wait for a room to be cleaned/checked by housekeeping. The rolling blinds wouldn’t close and the same front desk staff came to the room on her still on her phone and looked at them and said she would let housekeeping know, but we never heard back. After about 2 hours I went back to the desk to ask if they were coming to look at it and she then notified them and they came and remedied it. The lady over housekeeping was non English speaking and couldn’t communicate with us but talked to herself the entire time while working on the blinds. Stay away from this place! It’s a joke. Management should close it down!!

Exceptional

Exceptional

Liked: Staff was very friendly and helpful
Disliked: Large rooms to accommodate families

Exceptional