The staff here are very welcoming and helpful.

Liked: Staff was excellent.
Disliked: Fire alarm was pulled by someone at 2 a.m.

Very good

Liked: On-site parking. Close to USC and 5 points.
Disliked: Price gouging for events.Cold shower.

Exceptional

Family Stay Sufficient but Not...

Liked: It was located in the center of the state, ease of location in getting there during our time of evacuation. It had plenty of space in our room for our large family, an indoor pool for the kids to be occupied and stress free, free Wi-Fi and friendly supportive staff members.
Disliked: There was a parking charge. Our family has two vehicles since we have 5 children (twin newborns) and were displaced by the hurricane. The hotel charged us $13 a night for one additional car tag for my husbands vehicle since he had to work daily (national guardsman) during our stay. I thought this was very unnecessary since he is a public serviceman and emergency worker during this federal and state emergency. He also had to park in overflow parking across the street his entire stay. I also didn’t care for there being trash in our room when we checked in that hadn’t been taken out left under the sink and the garbage disposal did not work along with the dishwasher in our room. Also, to mention food choices for breakfast were very limited. I had to go and get food from outside sources since the “free” breakfast was primarily just eggs and cereal. The waffle machine was broke, there was no meat option, no bread for toast, no yogurts or fruit available, etc. At $180/night and promises of free breakfast you would expect a selection and it to be atleast something grab and go. The breakfast options at 7am were very dissappointing.

Passable

Liked: No hot water, bathroom was so small, bed was uncomfortable and pillows were not good and flat

Very good

Liked: Most everything was fine.
Disliked: Upon checking in, I was told my reservation had been canceled due to arriving after a certain time. The man didn't seem too interested in resolving the matter until another woman came in right behind me with the same issue, at which point he began helping her for several minutes as if, I wasn't there. Once he had her squared away AND my boyfriend came walking up to the desk, i was then assisted.

Superb

Very good

Liked: Breakfast was great.
Disliked: Made reservation in June they changed their reservation computer program and couldn't find my reservation. It took them 1 hour to finally find it but after driving 11 hours to get there was not thrilled with this. Had my family with me also was looking forward to getting in room right away so we could go out into town before she had to move into her dorm room for college.

I will stay there again

Liked: Location
Disliked: All good

Good

Liked: Very very nice staff and very helpful. The gym and pool were very good and well equipped. Bed was very confortable and the room spatious. The breakfast had quite a few options, so it was reasonable.
Disliked: The only down side was probably the noise coming from the AC or the pipes that can be a problem for someone who has trouble sleeping with noise.