Very good

Exceptional

The stay was great, breakfast...

Liked: Great location food and retail walking distance
Disliked: The price for parking was $25 the first day until they realized there was a game at the stadium and up the parking fee to $30 a night!

Very comfortable room and a...

Liked: Comfortable bed and bedding; consistent staff! I saw the same people each day, and they greeted me. The man that refilled breakfast and helped guests was very nice (didn't get his name - bigger guy with light mustache and beard). You should keep him! Nice housekeeper that did a WONDERFUL job cleaning our room. We went to the MN/Virginia football game at the Bank of America stadium. The location of your hotel was perfect. We enjoyed our stay in Charlotte. Always felt safe.
Disliked: Wish you had an indoor pool!

Exceptional

Superb

My 2 cents

Liked: The hotel was very clean and not far from restaurants, shops, etc. The breakfast was also great.
Disliked: The parking structure is very tight and it would have been great if the garage was connected to the hotel instead of having to walk outside, especially as it was cold and rainy when we visited.

Great staff. Bright, clean and...

Liked: Modern, clean, spacious room
Disliked: No bar

I will be back…EXCELLENT STAY!

Liked: The property location was outstanding, but the breakfast and the chef was OUTSTANDING. That breakfast was better than a stay at the Ritz or any 5-star hotel we have stayed around the world. This Chef Fernando cooked 2 chicken patties just for my son who had an allergy and is non-verbal autistic because it was the only thing he would eat.
Disliked: The breakfast and the chef. That breakfast and the Chef before leaving for the day’s itinerary REALLY bumps your overall rating up at least 1-2 star. Honestly, my plan was steal him away and finance him to start his own catering business by subcontracting with several hotels in the area where he could easily make $200k/year minus his costs for employees and labor.