Will book again

Liked: The room was really nice and clean.I have no complaints.

It was okay, probably won’t...

Liked: Great breakfast variety and very friendly staff!
Disliked: Not clean compared to other Home2Suites I’ve stayed at in the past.

Disappointing

Liked: The room had plenty of space. Nice fridge.
Disliked: Breakfast was over at 9 so we didn’t get any. They only had decaf coffee in the lobby. The room wasn’t cleaned very well.

Exceptional

Very comfortable room

Liked: The breakfast was delicious and staff very professional. The room was clean and beds were comfortable. No issue with parking.
Disliked: The room had baby roaches in the bathroom and kitchen counter. We noticed staff. Hallway carpet needs to be shampooed.

Superb

I’ll still be a loyal...

Liked: I love Home2suits typically always. It’s my go to stay. The maid staff was amazing. Some desk staff were alright. But not the one who checked us in
Disliked: A lot. Unfortunately. 1. When we arrived, the woman at the counter was less than pleasant at first. Did not seem super interested in helping. Which, maybe she had a bad moment because when I had to come back down because the digital key wasn’t working, her tone seemed to change. 2. We were told he beloved fire pit was out of order. 3. The pool chemical smell was pretty strong, which… I get it. Public pool. Needs a lot of chems. But Yeesh. 4. Thermostat…. What in the world? It does not listen to what the screen says. Out temp was uncomfortable no matter what we seemed to try. 5. The shower was as wild too. When I tried to turn it on, half was still coming from the faucet and half from the shower head. I’m not wanted to typically write a review, but this was horrible experience from what I am used to.

Decent overall but would not...

Liked: It has a great location right off 77 and there is plenty of dining/coffee shops around. Their breakfast selection is decent, the room was very clean and our housekeeper was the sweetest lady!
Disliked: My husband travels for work so I travel with the kids to spend time together quite often. We have never been treated so poorly during any of our stays. We were never greeted by the front desk, never a good morning/afternoon/evening. The lady had a terrible attitude when we checked in that she claimed herself was due to system issues but it really went down hill from there. I was grabbing a milk to add to my coffee and toasting a bagel at 8:53 (breakfast ends at 9) and they closed the curtain to cover the breakfast bar in my face (literally on my face). I went to purchase a drink from them and waited for a hot minute while they were just talking on the back, looked at me waiting and carried on with their conversation.

Very good