Home2 Suites by Hilton Charleston Airport-Convention Center, North Charleston

Home2 Suites by Hilton Charleston Airport-Convention Center Guest Reviews

Overall Average Score:

Excellent (4.35 out of 5)

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Across the street from the arts center - no driving!

Liked: Great.

Blew away my expectations!

Liked: Linda and Tanya were super helpful in assisting me.
Disliked: A door between the bedroom and living area

Exceptional

Passable

Disliked: Musty/mildew smell each time we entered the room. Reported to the Clerk whose response was to give me a can of Lysol spray to help reduce the odor which was not effective. Requested a discount and none was granted. Not pleased and to exacerbate the situation have not received any other response from the company other than the second request to rate my stay. Unacceptable!!!

Exceptional

Liked: Staff was really nice n friendly

Exceptional

Liked: Cleaned and updated
Disliked: You can hear people waking and hear people from the above floor ,also the coffee you guys serve have a terrible taste

Exceptional

Superb

Liked: The location and staff
Disliked: You can hear everything through the walls.

Exceptional

Very good

Great Place to Stay Close...

Liked: We stayed overnight at the Hilton Home2Suites prior to catching an early morning flight. Their staff was very accommodating in providing a shuttle to the airport to return our rental car the night before our flight, as well as the following morning to catch our flight. We liked the set-up of the room, with a useable kitchenette that offered a small refrigerator, microwave and dishwater, along with cookware, dishes and cutlery. The bed was very comfortable, and the shower had great water pressure and lots of hot water. We left too early in the morning to explore their breakfast offerings. The location is convenient, about a 5-10 minute drive to the airport.
Disliked: The air conditioning system is a unit that is adjacent to the wall, under the window overlooking the parking lot. Some people don't mind having cold air blowing on them at night, but for me it didn't contribute to the the most restful night's sleep. I tried just turning on the fan (without A/C), which was a slight improvement.