Home2 Suites by Hilton Cartersville GA Guest Reviews
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2.3 miles from Cartersville centre |
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Mary Wed, 2 April 2025
I don't think I'll choose...
Liked: The hotel room was great!
Disliked: The breakfast wasn't great. The staff member was too busy talking to management instead of attending to the breakfast items. Most items were almost empty. Furthermore, there were no knives available to spread cream cheese on our bagels. The attendant said the hotel doesn't supply knives. I watched everyone having breakfast using their spoons or forks to spread cream cheese or even butter. This is ridiculous! Hampton Inns have a much better breakfast than the Home2 Suites!
Rose Mon, 31 March 2025
Stay was comfortable . Room...
Liked: Only negative was check in . The front desk person had left for a personal emergency. They had someone from a nearby hotel who had come in to help in that persons absence. He was the only person checking ppl in along with help from the general manager who was on speaker phone helping him. The person did well and was very nice but I still am amazed that someone could just desert the front desk without having someone to take over. Very strange.
Patrick Mon, 24 March 2025
Very good
Melissa Sat, 22 March 2025
Passable
Liked: Had plenty of space and a pull out couch for family of 5
Disliked: Upon arrival we couldn’t check in for awhile as the employee had left as she had an emergency and there was not even one employee to help. Someone did eventually come after awhile with about 10 people waiting .. our room had areas that were not clean the door handle on bathroom had something on it (food?gum?). Otherwise was good.
Kari Sat, 22 March 2025
Good
Treva Thu, 13 March 2025
No sleep and restless night.
Liked: Room was spacious and plenty of room. Clean and bed was comfortable.
Disliked: People above me checked in late abs woke me up in middle of night. Kids jumping, screaming, doors slamming. Called to from desk if they could advise to hold down they said call back in 10mins. Called again, No answer! Next morning the noise started all over again at 7:30am. No sleep!!!!! Tired for remainder of my visit to GA, thank GOD I only booked 1 night there.
Kirolous Mon, 10 March 2025
friendly staff , breakfast could...
Liked: staff and cleanliness
Disliked: Visa machine was not working, breakfast could be better
George Mon, 10 March 2025
Very good
Felton Fri, 28 February 2025
It was a very nice...
Liked: It was quite and a very nice building all around
Disliked: When I first arrived, the receptionist told me I owed more money because the booking company didn’t charge me enough. He was kind enough to try to help me call the booking site I booked through. After maybe 30 mins of waiting and trying to get connected with the booking company which was a fail, I agreed to just pay it upfront and contact the booking company later. The next morning when I was returning the room key, I talked to the morning receptionist on duty and she said the booking company HAD charged me the correct amount and what I paid last night was refunded. So basically I lost 30 mins of my life/time after driving HOURS to stand and go back and forth trying to get an understanding as to why I wasn’t charged the correct amount in the beginning.
Michael Mon, 24 February 2025
Exceptional
Liked: Staff excellent
Disliked: N/a