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Overall Average Score:
Very Good (4.15 out of 5)
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| 0.2 miles from Carbondale centre |
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Morgan Sun, 2 February 2025
Exceptional
Deanna Tue, 28 January 2025
Superb
Liked: location is excellent, clean, nice staff
Disliked: I always have difficulty finding parking is my only complaint
Erik Mon, 20 January 2025
Exceptional
Stuart Mon, 13 January 2025
Clean, very comfortable and good...
Liked: The Service was great, staff friendly, clean & Comfortable
Disliked: Nothing
Stephanie Sun, 12 January 2025
Exceptional
Liked: The staff was awesome and so accommodating. The breakfast was so good!
Dale Wed, 8 January 2025
Good
Anna Sun, 8 December 2024
Exceptional
Daniel Wed, 6 November 2024
Very good
Ashley Tue, 5 November 2024
Robins wedding weekend
Liked: Staff was very kind. Great customer service! The breakfast was great too! Honestly one of the cleanest hotels and the staff made our stay great
Disliked: If I had to complain about anything it would be the water pressure and the blankets were not warm oh and one of our electrical outlets didn't work so we were short some light
Jason Sun, 3 November 2024
Don’t stay here. Terrible location
Liked: The staff was very friendly and professional and The coffee and the Waffles were pretty good.
Disliked: It was definitely not a hotel that would meet Hilton standards. From extremely stained carpets and walls, to loose faucets and torn bedding to general dusty rooms.. also, the main entrance automatic doors were broken and we had to wait in the foyer until an employee would notice us and come pry the doors open.. the location was the worst I’ve ever experienced, we weren’t able to sleep at all because there was a bar right next to the hotel, right below our room that played extremely loud live music all night and loud constant trains barreling past the hotel … we expected a stay at a “Hilton” to be much much better.
