Home2 Suites by Hilton Carbondale IL Guest Reviews
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0.2 miles from Carbondale centre |
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Daniel Wed, 6 November 2024
Very good
Ashley Tue, 5 November 2024
Robins wedding weekend
Liked: Staff was very kind. Great customer service! The breakfast was great too! Honestly one of the cleanest hotels and the staff made our stay great
Disliked: If I had to complain about anything it would be the water pressure and the blankets were not warm oh and one of our electrical outlets didn't work so we were short some light
Jason Sun, 3 November 2024
Don’t stay here. Terrible location
Liked: The staff was very friendly and professional and The coffee and the Waffles were pretty good.
Disliked: It was definitely not a hotel that would meet Hilton standards. From extremely stained carpets and walls, to loose faucets and torn bedding to general dusty rooms.. also, the main entrance automatic doors were broken and we had to wait in the foyer until an employee would notice us and come pry the doors open.. the location was the worst I’ve ever experienced, we weren’t able to sleep at all because there was a bar right next to the hotel, right below our room that played extremely loud live music all night and loud constant trains barreling past the hotel … we expected a stay at a “Hilton” to be much much better.
Schmersahl Mon, 28 October 2024
Superb
Disliked: One of the night time workers were a little rude with someone that was under my reservation and it wasn’t very professional of him to be treating a guest like that
Kathleen Thu, 24 October 2024
The hotel was very clean....
Liked: It was good and hot. Staff was very friendly and helpful.
Disliked: nothing
Latonya Thu, 24 October 2024
Exceptional
Liked: The staff was friendly and helpful. The hotel was very clean and accommodating.
Disliked: Nothing
Smith Mon, 21 October 2024
great
Liked: I thought the room was very comfortable for my use of the bed- very clean- easy to park and close the the lobby. I was at an event around the corner so the location was perfect. Breakfast was good.
Disliked: Couch did have a burn mark in it and not very comfy but I would not have had a couch in a regular. room. I would have liked the option of just a room without a suite. It was more than I needed.
Morgan Fri, 11 October 2024
Exceptional
Bosher Mon, 30 September 2024
I’m going back.
Liked: This is an example of why I only stay at Hilton if possible. Great people.
Disliked: Location
Jon Sat, 14 September 2024
Would not recommend and will...
Liked: Good location downtown but parking was a joke. Many guests had to park on street due to lack of parking spaces.
Disliked: Lack of parking, elevator full of pet hair, room had the worst odor I’ve ever experienced at any hotel in 30 years of travel.