Disappointing

Liked: I like the cleanliness & comfort, real dishes available.
Disliked: No hot water & not even a mention of heres a discount on your next stay.

Superb

Liked: Great, well kept Home2Suite. The staff really go an extra step to make sure this place is kept clean and comfortable. Exactly what you would expect from a Home2 and a little more :) The BEST part is Matt with morning breakfast. He has great PIZZAZZ in the morning - perfect person for this!!
Disliked: Our view. The building wraps around on itself and our view was half obstructed by the building's wall.

Exceptional

Very good

Liked: Room is new and clean, breakfast is simple and pretty good.
Disliked: We booked 2 rooms and one of the room (400) located at top floor has some sort of generator or compressor running above it. It is super noisy and can feel the room shaking all night. We have to relocate to smaller room in the middle of the night. Since the booking is through booking.com, the staff said they can’t compensate me the price difference.

Exceptional

We will ask for a...

Liked: Melissa is an excellent manager, she took care of our concerns and room problems. Matt was an outstanding cook. His breakfasts were the best of our stay.
Disliked: Rumbling noise above our Room 400. Melissa had that checked and it got better after the first night but did not go away completely. The bathroom faucet leaked water from its base and the toilet got stopped up on our last night there. We were given a plunger by a gentleman at 10:00 at night. My husband plunged it and it cleared. The pillows were way too soft and had no support.

Superb

Liked: Breakfast was good and the man preparing was above and beyond friendly! Wonderful person to have for morning!
Disliked: Room needed a little love, wallpaper damage in bathroom.

Bad

Disliked: Booked the reservation at 11pm showed up at 2am and they gave the room away because we didn’t call saying we would be arriving after midnight. No where does it say this is mandatory. Ended up having to call hotels for 2 hours to find one with rooms and paying way more for the weekend due to this.

Very good

Liked: Very good complimentary breakfast
Disliked: Not as well equipped as some other Homes2 suites