Home2 Suites by Hilton Atlanta Downtown Guest Reviews
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0.9 miles from Atlanta centre |
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Ryan, Helena, visiting The Eastern Atlanta Sun, 18 September 2022
I would highly recommend. Quiet room; curtains that block the light; plenty of features and a free breakfast. I left my wallet accidentally and they had it at the desk when I realized. Quality experience!
Liked: Super comfortable bedding and friendly staff.
Chanel Sat, 15 June 2024
Exceptional
Liked: Amazinggg…favorite place to stay
Disliked: Nothing to dislike
Amit Sat, 15 June 2024
Miserable and bad staff behavior,...
Liked: The hotel location was good , close to many visiting places. The valet service was really good.
Disliked: The front desk staff on day 3 was very rude and unprofessional. the hotel has a policy of room cleanup every other day of stay. When I went to desk to request room cleaning on 3rd day, she without checking insisted that we are late to inform and it won't be done. Despite telling her that it isn't a special request but routine cleaning as per hotel policy, she played ignorance. Anyways, when we came back to hotel at night 10pm, the room service had only changed the towels. The bed was still as is, though we didn't leave anything on it. The kitchen trash wasn't removed, the room carpet wasn't cleaned. The biggest of all, they left the room door opened all throughout the day. This is the first time when I have encoutered this level of carelessness and mismanagement. On the next day we met with the floor manager, she was polite and accepted the error and adjusted the room fare for us. The disgusting part was the same front desk staff, who was standing next and kept giggling and having fun on the misery that we faced.
Delaney Thu, 13 June 2024
Very good
Martha Wed, 12 June 2024
Exceptional
Josh Wed, 12 June 2024
Exceptional
Tim Tue, 11 June 2024
Exceptional
Mary Sun, 9 June 2024
Hilton is usually a very...
Liked: Staff is fantastic. They are very friendly and polite.
Disliked: Extremely noisy from outside the hotel. Loud car stereos kept us from sleeping and the A/C in the room didn't work. We left just after midnight since we weren't able to sleep and had to make a 6 hour drive back home.
Alexandria Fri, 7 June 2024
Good
Onur Sun, 2 June 2024
Very good
Briana Sat, 1 June 2024
Pleasant
Liked: I liked the space inside the room. Plenty of walking room
Disliked: The queen bed wasn't a queen bed. And when I asked for a bigger bed I was told that it was the biggest they had.