Home2 Suites by Hilton Alcoa Knoxville Airport, Alcoa

Exceptional

Liked: checked in online which made the process quick and easy. greeted with bottles of water which is a plus since I would've bought it. room was spacious and bed comfortable
Disliked: bathroom sink was little small for 2 people to get ready side by side but we managed. Also, not a fan of the sliding bathroom door.

Nice place to stay.

Liked: I really enjoyed the fire pit. It was a nice place to unwind after a long day.
Disliked: Nothing at all.

Exceptional

Liked: Everything!!
Disliked: Pool....the suite

Great stay

Liked: Location, cleanliness, convenience, friendly reception desk personnel. Comfortable bed.
Disliked: Only issue - we needed breakfast at 7 am Sunday morning - as advertised - but the catering person only turned up by 8 am, by which time we had a flight to catch and couldn't wait for breakfast.

Superb

Liked: Breakfasts were ok but could be better. The pancakes were great and the best part. Egg products were dry and rubbery. In fairness, we came close to the end of service. We needed more protein options. Staff was great. Rooms were nice and well supplied. Breakfast area was inviting,airy and bright.
Disliked: Wish you had an on site restaurant.

Bad

Liked: Nothing
Disliked: They cancelled my reservation without contacting me! I still had a confirmed booking but when I arrived they said I had no room.

It was great overall

Liked: It was very clean! And nice breakfast was great
Disliked: I had no soap when I went to take a shower

Amazing Stay that is close...

Liked: This Home2Suites is EASILY the nicest, cleanest and best one we've ever stayed at. The complimentary breakfast was not huge but everything you would likely want or need to get your day started, the staff was incredibly friendly and accommodating, and the gyn (I know not everyone will value this) was great. We enjoyed sitting out front by the gas fireplace where it was relatively quiet as well. The King suite was spacious and incredibly clean and fresh. Even just walking through the hallways and common areas gave you the impression the staff really cares about this place. Finally, if you're looking for good places to eat that are local, definitely check out the Blackhorse Brewery and the Blue Moose...both are within a 5-8 min drive and were excellent.
Disliked: The parking isn't abundant and while we had no issues finding a parking spot, if you get there later in the evening to check in or getting back from exploring you might have trouble finding a parking spot. Also...not a big deal but the Peloton wasn't connected to the WiFi so we couldn't log in and use the bike. I know this isn't a problem for everyone and didn't take away from a great experience but the bike needs to be connected to WiFi to use it.