Holmes Hotel London, London | ConcertHotels.com

Holmes Hotel London Guest Reviews

Overall Average Score:

Excellent (4.3 out of 5)

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Superb

Beautiful hotel, with kind staff...

Liked: Beautiful hotel with expertly designed rooms. The staff were incredible, very helpful and hospitable.
Disliked: The bedroom was very warm and the heating system was not able to cool the rooms down at any point during my stay. In January my room got up to 23C.

Superb

Great hotel, will be back

Liked: Lovely hotel, amazing staff, great location. I do need to emphasize how amazing staff were both at the reception and the restaurant. We also had dinner at the restaurant which was amazing
Disliked: Needed cleaning touch ups. Staff attended to it immediately but would have preferred not to have to ask.

Exceptional

Comfy stay in a great...

Liked: Very comfortable stay, with good design and nice storage. Bathroom was in good condition with a nice shower. We loved the bar and restaurant downstairs and the sitting spaces to enjoy if you are out of the room. We thought the location was a good spot, very close to Baker St tube station and buses as well as the gorgeous Marylebone high street area. Quirky but styled Sherlock vibes make it a bit different from other hotels. We stayed 5 nights just before Christmas.
Disliked: Not much worth mentioning... Small lift which was a bit busy at times, and we had a few stairs to go up to get to our room. So if you have accessibility issues ask for a room closer to the lifts or get a porter for your bags. Room was a bit dark, mood lighting is great but I love if there an option for a brighter light for occasional use!

Good

Couple of issues but would...

Liked: The hotel overall was immaculate and the room was a good size - the 'themed' decor was great but wasn't over the top.The room was cleaned and restocked daily with water, biscuits etc The A la carte breakfast was plentiful and of beautiful quality.Lovely relaxing lounge area.
Disliked: We had a couple of 'in room' problems. The first afternoon the room was so hot as the temperature thermo was broken and could not be adjusted. Also, the ceiling air con unit in the bathroom was dripping water from the unit onto the bathroom floor just above the toilet - making the floor and us wet! We reported both to reception but it appears that only half the issue was logged and the constantly dripping water was never resolved. We very quickly received a fan to help with the overheating.There was also friction between the breakfast staff during busy service.