Exceptional

Liked: Amazing view
Disliked: No elevator only stairs

I absolutely love it here!

Liked: The best customer service! They were so quick to accommodatemy requests!

Passable

Disliked: no internet connection

Great stay in the hills!!

Liked: The room is huge and has a kitchen and balcony with killer view.
Disliked: Eyelashes and flower petals were left that were not ours...the shower head leaked all night, the TV doesn't swivel out for the bed, and the remote batteries are going out.

Exceptional

Hire new cleaners

Liked: We got Suite so room was big.
Disliked: The floors were filthy! Our socks/feet turned black in a few minutes. There is no staff on site.We needed a blanket and there is no way to get one.We had to run to Target and buy one. Also we needed ADA parking. There wasn't any. With it being on a hill it was difficult.

Enjoyed the room, but they...

Liked: The room was large and updated. We stayed there because we wanted to have dinner at Yamashiro and didn’t rent a car. That was a positive.
Disliked: The complex is sort of run down. The pool area was dirty and really not useable. We didn’t have a car, so location was an issue. We used ride share to and from airport and to Hollywood bowl, but other than that, not much to do in area.

Passable

Liked: The location was pleasant. The staff was very nice. Bed was comfortable. It was quiet.
Disliked: No Internet, so no TV. Toilet seat was very loose. Bath tub was peeling.

I’ve stayed here twice, the...

Liked: I love the view and that the room has a keurig. I live how comfortable and homely it feels. I loved the Marilyn Monroe painting on wall.
Disliked: That it had no elevator