Holiday Lodge Guest Reviews
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1.0 miles from Grass Valley centre |
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Gary Mon, 24 March 2025
Owners obviously don’t care about...
Liked: Function I was attending was 200 yards down the street. ( though when asked, the owner claimed not to know where the COUNTRY CLUB was)
Disliked: Didn’t like having to stick my head through a small window to check in as the “lobby” area is kept locked. Didn’t like booking a king, arriving, then the ten year old checking me in said I would have to pay more than online price. No shampoo in room. Did not provide Wi-Fi information. Paid cash but rep. put cash amount I paid in a field for credit card authorization. When I asked the clerk to please note paid in cash on paperwork she rolled her eyes as if I was a problem—my signature was on the paperwork and I didn’t want to be double charged! Room in rough shape: shower floor paint chips all over my feet, shower head leaking badly spraying water all over the bathroom floor. Space heater noisy and could not keep the room warm. Tiny tv. Unfriendly people, unprofessional. Shoddy room. F-
Jason Sun, 23 March 2025
A disappointing stay…..
Liked: A common action I’ve noticed with hotels is they bunch everyone in a certain section of a hotel and that happened at Holiday Lodge.I had a run in with another guest and it felt unsafe to stay in that room. I had surgery that day and was spending one night to rest and recuperate. I went to the front desk to discuss a possible change of rooms. No one could be found and there was no security.I had no option but to leave. I was in a lot of pain but left. I talked to the pleasant owner but was offered nothing in regards to my situation. It was disappointing.
Cynthia Wed, 19 March 2025
Very clean. Friendly, helpful staff.
Liked: Friendly, helpful staff.
Lawrence Mon, 17 March 2025
Disappointing
Doriamne Fri, 14 February 2025
I will look for another...
Liked: staff was trying to do something
Disliked: I had to get change room in the middle of a storm because the rooms were dirty and bathrooms had mold and there was no heater in the first two rooms. It was overpriced for the accommodations.
Sabrina Mon, 10 February 2025
Exceptional
Liked: Welcoming, pet friendly, the room was clean and easy check in/check out.
Logan Sun, 2 February 2025
Very poor
Ryan Mon, 20 January 2025
Pleasant
Liked: The location right off the highway was good. The staff was also very nice. The room was updated with laminate flooring. We have stayed here before, and we will again. As a group of guys 4x4ing the room was a great value we'll definitely be back.
Disliked: The hot water took a long time, + 8 minutes, of constant running for it to get hot on day one. After that it was fine and very hot. The light in the bathroom fan was going out, but the main BR light worked just fine.The beds had a metal box frame that we would constantly kick into and would wake everyone up. They would also make a metallic ping when you turned over in the middle of the night.
Glenn Sun, 19 January 2025
Very good
Disliked: Recently updated room but the smoke detector was not installed.
Melody Fri, 17 January 2025
Exceptional