Holiday Inn Wilkes Barre - East Mountain Guest Reviews
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4.4 miles from Wilkes Barre centre |
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Rosemarie Fri, 15 November 2024
Yikes!!!Sharing a room with Lady...
Liked: The location was good. The bartenders at the Bistro were friendly and made great drinks. Very convenient and tasty breakfast options offered before you head on the road.
Disliked: They have Asain Lady Bugs crawling all over the ceiling. When I brought it to the attention of the front desk, they said this information is on the website. This wasn't a few, it was an infestation. They couldn't care less about how I felt. I couldn't sleep the second night in fear that one will fall on my face. We didn't have a mini fridge or even a safe. Good grief...I know I took a standard room but most standard hotels have those in the room. Very disappointing experience.
Katherine Mon, 11 November 2024
Pleasant
Barry Mon, 11 November 2024
Very good
Tina Sat, 9 November 2024
Very good
Ryan Wed, 6 November 2024
Exceptional
Anthony Sat, 2 November 2024
Very good
Kaitlyn Sat, 2 November 2024
Very good
Chester Thu, 31 October 2024
Veteran military status
Liked: Restaurant bar areas great. Room upgrade very nice.
Disliked: At check-in, had to ask why I wasn't getting breakfast ticket for the 2 day stay? I always received that breakfast vomp as a platinum member. I had to remind them of my platinum status for years. Always try to stay at this location. Also, my veteran military rates were not honored at the hotel I had to book outside of the hotel. The difference was 61 dollars a night. Vets should receive a better rate
Anne Wed, 30 October 2024
Very good
Riti Wed, 30 October 2024
Passable
Liked: Hotel lobby pretty and breakfast was good.
Disliked: Room was old and shabby. Bathroom was worse. Tub and sink didn't drain. Vanity was falling apart.