Exceptional

Bad

Superb

My son had to pay...

Liked: I gifted 3 days for my son and daughter in law. When his schedule changed I reached out via bookings contacted the hotel to request a refund or voucher because my son is a coastguard and due to a schedule change he couldn’t make the first 2 days. I understand that it was non refundable purchase but when he arrived she could not honor the 3rd night because he was a no show!!!???? My son had to pay again for the 3rd night!!!
Disliked: I gifted 3 days for my son and daughter in law. When his schedule changed I reached out via bookings contacted the hotel to request a refund or voucher because my son is a coastguard and due to a schedule change he couldn’t make the first 2 days. I understand that it was non refundable purchase but when he arrived she could not honor the 3rd night because he was a no show!!!???? My son had to pay again for the 3rd night!!!

An Amazing Place to Celebrate...

Liked: The Staff was amazing throughout the Hotel. The Restaurant had great food and service, and we both loved the Hemingway and Key West aspect of the space. Room was well kept, and there were no issues with any of the equipment (TV, fridge, etc).
Disliked: My only issue was parking. The two lots were filled very early in the evening so I needed to go to another parking location. The place recommended by the staff was very friendly and helpful, and it was a short walk between the locations. Hoping the amount gets refunded to my card as the receptionist stated it would be.

Exceptional

It was a pleasant stay

Liked: Breakfast was fine. And the location was good.
Disliked: The room wasn't as nice as our first visit.

Good

Exceptional