Passable

Liked: The location
Disliked: The room was NOT the one I booked and also they try to put a hold of 250 on my credit card when it was taken care already when room was originally paid for.

Very good

Ruined my holiday

Liked: Andrea was nice and water area was nice
Disliked: No hot water for showers No one answers front desk when you try to call directly.Refrigerator was brokenMicrowave brokenHad to switch rooms multiple times to a point where I just checked out and cut my trip short I was supposed to have a refund and no one as of yet contacted me to handle the resolution I was told I would have

Our stay was good other...

Liked: I liked the location of the hotel; clean rooms; swimming pool location and opening hours; jacuzzi; breakfast on-site; friendly staff and service.
Disliked: There were two water bugs (alive) located in our bathroom in our hotel room; the breakfast wasn't included not unless you paid an additional $100, so they charged us separately to eat.

Superb

Good

Exceptional

Very good

Exceptional