Liked: Staff were very nice.

Very good

Very good

Nice room with an isolated...

Liked: When presented with a serious room cleanliness problem, they acted, but not very quickly. The bed was comfortable.
Disliked: When I moved the bedside table to plug something in, i saw that it hadn't been cleaned for a very long time. Several extremely nasty Q-Tips and other trash covered with layers of dust. I let the night manager know and expected it would be clean the next morning and wasn't. When I checked out the mess was still there. They comped me a night, but should have cleaned it at the first opportunity.

After check in our experience...

Liked: The accommodations were excellent.
Disliked: I asked the staff to change the card on file for the payment upon check in and she had us swipe a new card over 5 times, told us it was handled, but actually never changed the card. The incorrect card was used for the stay when it was all said and done. Staff didn't seem to know how to work the point of sale system to make updates.

Superb

Good

Disappointing

Liked: There were some staff that were very nice. The room was somewhat clean.
Disliked: There was one staff member that was really rude and hateful. Had trouble with my reservation called booking to resolve and he still wouldn't honor my reservation.

Passable

Disappointed

Liked: Location close to OSU and Walmart/Gas station
Disliked: The bedding/Pillows - were still dirty and didn't look washed at all - I slept with my blank and pillow I brought The elevator smelt like pot- Our bathroom in our hotel room also smelt like pot No toilet paper not sure the room was even cleaned, and bedding changed before we arrived. The pool didn't even look like it was cleaned.