Holiday Inn & Suites San Antonio Northwest an IHG Hotel Guest Reviews
Write a review
Write a review
Adrianne Sat, 4 January 2025
Sufficient for our one night...
Liked: Beds comfortable and pillows were amazing! The rooms are large and liked there was the back room where the beds are could be closed off to the little living area.
Disliked: I was surprised when I was told at check in that the breakfast was not free. Tried to call down to get room service for breakfast but no one answered the phone. The rooms need a little TLC (carpet had large stains, ceiling in the bathroom was peeling). Side note there is no USB outlets on lamps or by the bed so make sure and bring your charger cube.
Cynthia Wed, 1 January 2025
Exceptional
Liked: Fabi was wonderful!
Disliked: Nothing
Daryela Mon, 30 December 2024
Exceptional
Rubén Mon, 23 December 2024
Everything was great
Liked: Lactation
Disliked: Rooms
Esmeralda Mon, 16 December 2024
Clean rooms, overall facility was...
Liked: I was not aware that we had to pay for breakfast. I thought that breakfast was included with our stay..
Disliked: Thumping on ceiling from room above all night long, like someone was running around. The lighting above the headboard was disturbing my sleep, too bad there was not an option to turn off. The vent in bathroom did not work and lighting was poor. When showering the water ran out to floor from shower basin.
Diane Wed, 11 December 2024
Exceptional
Hector Sun, 1 December 2024
Bad
Liked: Close to six Flags.
Disliked: Cockaroach in room, no shampoo bottles available, had to visit the front desk twice so they could find them. Breakfast is not worth it. Need to improve on the quality of the scrambled eggs.The bathroom shower head was spraying out of control.
Vanessa Fri, 29 November 2024
Very good
Liked: Location and cleanliness
Vladimir Tue, 26 November 2024
Exceptional
Gerardo Mon, 25 November 2024
Exceptional