Holiday Inn & Suites Memphis Southeast-Germantown Guest Reviews
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1.3 miles from Southwind centre |
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Daniel D, Memphis Mon, 25 April 2022
I would not pay a premium rate again for a stay that promises a hot breakfast. There are other hotels in the area that provide a hot breakfast for a cheaper rate.
Liked: Room was clean and bed was comfortable.
Disliked: We were told there would be a hot breakfast served at 6:30 AM and were willing to pay a premium for our stay for the convenience of the breakfast. There was no breakfast served and when I checked with the front desk at 6:50 AM I was told the cook hadn't shown up. I understand that that is out of the hotel's control but Holiday still took my money and I had to leave and purchase breakfast somewhere with little time to make our 8a.m. game.
Michael Mon, 11 November 2024
Exceptional
Angeletta Sun, 10 November 2024
They ruined my honeymoon!
Liked: Nothing..... several complaints not met. We were put in a handicap room for no reason. The bathroom smelled like cigarette smoke. The blinds would not open. I reported it all to the front desk. Never moved or compensated. It was my honeymoon!!
Disliked: It was my honeymoon and it was the worst experience. I was never compensated only offered an apology. I will never return!!!!!!!!!!!!
Shenika Sun, 10 November 2024
Very good
Disliked: Coffee machine didn’t work & they canceled my reservation because they tried to charge my card before the stay which shouldn’t have happened because it was a pay at the hotel reservation. I never put the card im actually using on file for that specific reason.
Arron Sat, 9 November 2024
Exceptional
Carol Sat, 9 November 2024
Exceptional
Brooks Fri, 8 November 2024
Exceptional
Steven Mon, 4 November 2024
Exceptional
Sylviane Sun, 3 November 2024
Good
A. Tue, 29 October 2024
Everything was perfect.
Liked: The young lady that checked my husband and I in was super sweet.
Disliked: N/a
Perfecto Mon, 28 October 2024
Superb