Small room everything else perfect

Liked: Friendly faced and kindly shown accommodating,
Disliked: The room we where in 408 was a lovely room could do with a bigger room so more space to move around when I next order a double

Perfect!

Liked: The room was lovely, so much better than expected. The receptionist Carolina was amazing. So helpful and kind. Can’t wait to go back.

Adequate

Liked: Good location,
Disliked: Limited on site parking which was unclear on the site when booking, if arriving after 5.00pm it would be likely you would need to park your vehicle across the road at the municipal car park. Rooms on the front of the building face directly onto a dual carriageway which meant there was traffic noise in the room until late evening and then again from very early in the morning. Front facing rooms would benefit from sound proofing/noise reduction.

Very good

Bad

Very good

Good

Liked: Updated facilities within walking distance of stores, train station and High St. Showers are bath tub size so bigger than other places in town. Staff was very responsive and friendly.
Disliked: The room thermostat did not seem to function, found the room at night to be quite warm despite being on the lowest setting.

Disappointed with the lack of...

Liked: Didn’t have any
Disliked: Listening and doing what is right for the customer

Superb

Liked: Clean. Good location. Excellent service.
Disliked: No coat hooks. Small T.V. parking limited.