Holiday Inn St. Louis - Creve Coeur Guest Reviews
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1.9 miles from Creve Coeur centre |
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Sally Fri, 11 April 2025
Exceeded my expectations
Chris Sat, 5 April 2025
Exceptional
Owen Tue, 1 April 2025
Sad
Liked: rented this room for my daughter and grandkids to stay at while taking one of them to the children's hospital. When I booked it and put in the payment information, it specifically asked if I wanted it under somebody else's name that was not on the credit card I used and I selected yes, and then put her name down.Then, when she got there to Check-in late at night after driving 3 hrs, the attendant couldn't speak english very well and refused to use the card that I had input. So she had to use her own card and didn't have much money left over after paying for the room. I WILL NEVER BOOK THAT HOTEL AGAIN AND I WILL NO LONGER USE BOOKING.COM because this is the 2nd time it has messed up my reservations!
Jaclyn Mon, 31 March 2025
Exceptional
Kyle Mon, 31 March 2025
Nice hotel and great pool...
Liked: Location was a little out of the way.
Disliked: More Pillows
Erica Fri, 28 March 2025
Comfortable day
Liked: Was comfortable and friendly
Adam Fri, 28 March 2025
Very nice stay for us....
Liked: Beds, cleanliness, atmosphere.
Disliked: No complaints
Holly Sat, 22 March 2025
Exceptional
Michael Tue, 18 March 2025
Exceptional
Saundra Mon, 17 March 2025
Bad
Liked: Unfortunately, I didn't have a chance to stay at your location.
Disliked: We experienced a power outage in our neighborhood on Friday March 14th at 8:30am. I came to the Holiday Inn Express to get a room; I was told by the front desk that I had to wait until 3pm. First, she didn't even say good morning, she just said "you checking out," in a very rude tone. I told her I was trying check in to get some rest, and after telling me I had to wait she wasn't sympathetic to my situation at all. She was African-American with blonde hair and glasses. I went down the street to the Drury Inn, they spoke to management and supplied me with a room immediately. THIS IS CUSTOMER SERVICE.