The staff were excellent and very helpful. A good hotel for all the family.

Disliked: Nothing.

Only came for one night for a competition at the EIS. My daughter wanted to stay another night!

Liked: Such comfy beds. Clean. Welcomed at reception.
Disliked: None other than the post code on my sat-nav took us up West Bawtry road.

Disappointing

I have stayed in many...

Liked: The staff were excellent, very helpful and welcoming
Disliked: The property is very shabby. The chairs in the bar area are visibly dirty and the webbing underneath the seats is hanging down and which makes it look very tatty. In our room 301, part of the curtain was hanging off the rail, part of the tap was missing in the shower and the bathroom door is rotten at the bottom from water damage.

Better than expected, clean, friendly...

Liked: Room spacious although a little ‘tired’ and ‘worn’. . Breakfast was good. Plenty of choice. Evening meals were also nice, again with plenty of choice. Staff were friendly and helpful.
Disliked: Just a need of a spruce up. Especially bathroom, which had lots of water damage due to inefficient extractor fan. Bed was uncomfortable, especially pillows which felt old and a bit lumpy.

Very good

Good

It was okay somehow! I...

Liked: The breakfast was great! First time I had experienced that I can order ấn omelette the way I like it on all of my bookings in the hotels. Great restaurant service! The staff in the restaurant were very friendly and very helpful. Thank you.I loved the pool and the sauna too plus a gym was a bonus.Late check out was great too.
Disliked: The room allocated. I booked the double bed and when we arrived in the room, we were surprised to be given 2 single beds. I wasn’t informed at the time of booking neither on checking in that the double bed was a problem! Ị requested for a change when we got in to the room but I had to go on a waiting list. Had I not asked about the waiting, I wouldn’t be offered either. I was not informed at all of any update the following day.We had to move the beds together ourselves, no offer of possible help at all. We had to use the two single duvets which were very small too. The bed and pillows were uncomfortable.

Very good

We enjoyed our stay, exactly...

Liked: Staff were exceptionally helpful, location handy, great parking, room costs very reasonable, pool and large rooms with comfy beds. Breakfast good.
Disliked: So although the breakfast good, juice watered down to point of nearly tasteless, often things ran out and weren’t filled up. Meal other than breakfast pretty standard fair but crazy prices. Meal for two kids and two adults one course no drinks £82. That’s a pizza, two curries and a burger. Seriously not worth it.

Great stay and little touch...

Liked: The staff make the hotel a place to attend. Very welcoming, look after people , funny, genuine and I enjoyed staying at the hotel. Gutted I never stayed 4 nights
Disliked: Nothing.