Holiday Inn Rochester-Chatham Guest Reviews
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Macklin Mon, 31 March 2025
Good
Liked: Friendly staff, cleanliness
Disliked: Mattress a bit too soft and bouncy, pillows a bit hard!
Stuart Mon, 31 March 2025
Very good - suited my...
Liked: The location was ideal for my visit to a local business but not sure if there was anywhere else around that was worth while visiting ? Breakfast was good and shame the pool was closed on my visit but not changed my option on the hotel. Bar/restaurant staff were great, polite and helpful and the menu was varied and what o ordered was very good !
Disliked: Room was a bit dated but comfy and clean - the bathroom looked newer and the shower was great - and clean throughout. The Tv was old and the picture quality was not great - unless that was just my eyes ! ! !
William Mon, 31 March 2025
Exceptional
Carl Sun, 30 March 2025
A base before we went...
Liked: Quiet and in a nice location
Disliked: Nothing
Olufemi Sun, 30 March 2025
Good
Liked: Neatness
Disliked: Not applicable
Foster Sat, 29 March 2025
Pleasant
Liked: Lovely people
Disliked: Noisy traffic, hard pillows and sounded like bins were being emptied in the small hours
Sabine Thu, 27 March 2025
Perfect for an overnight stay
Liked: No fridge in the room
Simar Thu, 27 March 2025
I already paid through booking.com,when...
Liked: I already paid through booking.com,when I reached on reception they told me to pay again my room charges. Otherwise I can’t stay. And they said we will pay back your money when we get payment from booking.com. This was very disappointing movement for me . I paid again on reception and i still waiting for my money back to my account, could you plz solve this issue thank you
Nathan Thu, 27 March 2025
Bad
Rosemary Thu, 27 March 2025
Could do better
Liked: Room could be cleaner. Bathroom not given full clean. Few gluten free options in restaurant. Misleading and confusing menu.