Holiday Inn Resort The Lodge at Big Bear Lake Guest Reviews
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0.6 miles from Big Bear Lake centre |
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Lisa, Apple Valley, visiting The Cave Big Bear Wed, 4 July 2018
My first time there and I would recommend it to everyone. The people that work there are so nice and always ready to help you. I will never forget - I ran into Ted Nugent at the elevator. So awesome - he's a nice man as well! I can't wait to come back!
Liked: So clean.
Disliked: Nothing. I love it there.
Mario Mon, 27 January 2025
No complaints
Liked: Location
Jennifer Sun, 26 January 2025
Poor
Brenda Fri, 24 January 2025
I didn’t have a pleasant...
Disliked: This hotel had outlets that didn’t work, the rooms air quality was not good, the heater or AC was not working properly, I told staff to check on the room and I believe they did not do anything to fix the air quality and in fact they had offered me to stay at a different room when I first checked in saying that the second floor and third floor always get too hot If this is the case, the only thing they have to offer is the first floor, but I didn’t want to stay in the first floor due to that there’s so many traffic usually and also some other appliances were broken for the prize. I felt like this was very unfair. I’m still waiting to hear back from manager regarding the discount that supposedly they said that we’re going to apply. Also, the toilet was leaking water and it made noise through the night. I had to turn off the water myself which also prevented me from using the bathroom constantly.
Bryan Fri, 24 January 2025
Exceptional
Andy Tue, 21 January 2025
Bad
Liked: No free breakfast and the manager is a POS
Disliked: The manager called law enforcement on my 82 year old aunt because she didn't leave at 11am having experienced an issue with her heart.
Solis Mon, 20 January 2025
Exceptional
Janine Sun, 19 January 2025
OK
Liked: Location
Disliked: Room to small. Old
Jennifer Wed, 15 January 2025
Exceptional
Liked: Close the village
Iain Tue, 7 January 2025
Perfect getaway.
Liked: Location , breakfast, beds.
Disliked: Nothing
Ricardo Sun, 5 January 2025
Poor
Liked: The staff at the hotel was trying to be as accommodating as they can be.
Disliked: Our rooms were extremely hot. The temperature in our first room was 84, and it was 8pm. They switched us rooms, but the room was still 74 degrees. The hallways were super hot, the coffee in the lobby was always out, and so was the water.