Holiday Inn Resort Daytona Beach Oceanfront, Daytona Beach

Holiday Inn Resort Daytona Beach Oceanfront Guest Reviews

Overall Average Score:

Good (3.65 out of 5)

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Very good

We were pleasantly surprised on...

Liked: The view was amazing! free parking is helpful. breakfast was really really good. Our waiter for breakfast was sooo nice and accommodating. House keepers were all really nice.
Disliked: hotel is a little dated but that's normal with age right! :0)

Exceptional

Could be great

Liked: The restaurant staff were very nice, specially Donald
Disliked: There are cockroaches infestation inside the bedroom, even running on the bed overnight

Good

Liked: WE DIDN'T HAVE BREAKFAST THERE. THE STAFF WAS NICE AND WE ENJOYED THE LIVE MUSICIAN AT DINNER. STAFF ALSO GAVE US BALLOONS FOR OUR BIRTHDAY AND ANNIVERSARY.
Disliked: WE DIDN'T LIKE THE LOCATION OF THE ROOM. THE COUCH WAS SO LOW AND UNCOMFORTABLE. THE BED WAS ALSO UNCOMFORTABLE. THE RESORT IS OLD AND NEEDS UPGRADING. TORN AND WORN. VERY DISSAPPOINTING.

Good

Liked: The hot tub.
Disliked: There was no hot water in the room for two days in the morning and no one notified us, we called the reception and they told us let me see because we don't know what the problem is and they still didn't call us back to notify us, in the restaurant everyone was in a hurry to take your order, not even time to look at the menu, the restaurant was practically empty with 2 tables occupied counting us, that was at dinner, the morning employees were friendlier.We never found the towel area in the pool area, and no one to ask, we only had 4 towels for 4 days for 2 people.

Bad for a holiday inn,...

Liked: Any hotel that is unable to organize a warm shower does not deserve a good rating. Freezing water and when we complained they advised to run the water at least 15 minutes. Even after 30 minutes nothing and we had to check out without a shower. The room smelled not really fresh too but the cold shower was already enough for a bad review.
Disliked: Cold shower, smelly room

The worse experience ever! We...

Liked: Nothing at all! When we arrived there was no parking space, we had to parked behind other vehicles and leave the keys at the front desk due to overpacked cars.
Disliked: They didn’t honored our reservation by booking.com. When we arrived they told us we didn’t have a reservation, in a time where almost all the hotels of the city were booked. It was the worse experience ever. It was frustrating and confusing. They didn’t even helped us find accommodation in other place.