Holiday Inn Paris CDG Airport, Roissy

A very nice hotel and...

Liked: The staff, location, cleanliness and aesthetics were all very nice. The downsides were that there was no written indication in the room or on any materials about how to contact the front desk/room service or how to use the thermostat in the room. We spent a lot of time trying to figure these things out. We went down to the front desk a second time (the first was to ask for a couple black teabags, as only herbal were in the room…the promised tea never arrived), and we learned that you have to turn on the room TV to see a welcome screen with all the info we were looking for. I suggest the hotel staff tell guests at reception to check their TV for info first thing. Otherwise, all was excellent. Room service was quick and the free shuttle to CDG a real plus!

Not a good experience.

Liked: I booked this hotel because I had a morning flight and it is very near to the airport. But it is in a very isolated place, nothing is available nearby. Food is good but expensive. Even for a room service, they are asking for 5 euro charges. No bottled water was given. Reception was not so friendly. Just wanted to finish the work quickly. My extra sofa bed was very uncomfortable with a chance of injury with its metal frame, which was exposed.

Exceptional

Liked: Spacious, new, comfortable.

BAD EXPERIENCE

Liked: STAFF WAS HELPFUL
Disliked: BACKED UP TOILET, CLOGGED SINK, BROKER HEATER, BROKEN ELEVATOR

fix the restaurant (add option...

Liked: location is convenient close to CDG- -rooms are clean a quite
Disliked: BF is only full buffett- would prefer having an option for a cafe and croissantRestaurant was terrible for dinner- waited more than a hour and the food was terrible elevator didn't work and had to use the service elevator asking every time to the staff to operate it for us.

Very good

Liked: Rooms and food was very good
Disliked: No working lifts for 3 days while I was there the shuttle bus to the terminal unreliable

Exceptional

Liked: It was perfect for what we needed it for which was a place to stay for the night before our long flight home.The room was spacious and very comfortable.We like our stay at the Holiday Inn in Edinburgh which is part of the reason we chose this hotel.
Disliked: Nothing!