Holiday Inn Oxford Guest Reviews
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Write a review
Xin Thu, 19 December 2024
Comfortable Stay but Disappointing Check-in...
Liked: I had a pleasant stay. The room was very clean and well-maintained, exactly as I requested during booking. I appreciated that my specific requirements were taken into consideration, which made my stay even more comfortable.The hotel’s location is excellent, making it easy to explore the surrounding area and access local attractions. Additionally, the staff was incredibly friendly and helpful, always ready to assist with a warm smile.Overall, I had a great experience and would definitely recommend this hotel to anyone looking for convenience, cleanliness, and excellent service.
Disliked: One aspect of our experience was disappointing. After a long drive, my mother and I arrived at the hotel, expecting to be checked in promptly or within a reasonable 5-10 minute wait, as there were people ahead of us. Unfortunately, we were made to wait over 30 minutes because the reception ladies appeared to be engaged in unnecessary flirting with the two gentlemen before us. This felt highly unprofessional, especially considering how exhausted my mother was after the long journey.While I understand that peak check-in times can cause delays, this specific situation could have been handled much more efficiently. Professionalism at the front desk is essential, especially when dealing with tired travelers.Overall, while our stay was comfortable and the hotel met many of our expectations, the check-in experience left a negative impression. I hope the management takes this feedback seriously to ensure better service in the future.
Khaing Wed, 18 December 2024
Good
Jeremy Wed, 18 December 2024
Exceptional
Claire Tue, 17 December 2024
Perfect place to stay and...
Liked: Clean , Liveky and staff were friendly
Christine Tue, 17 December 2024
Very good
Jo Tue, 17 December 2024
A great stay with a...
Rebecca Mon, 16 December 2024
Superb
Liked: Lovely friendly staff
Disliked: On a busy rd but we knew that
Byron Mon, 16 December 2024
Very good
Liked: Clean and modern.
Disliked: The pillows were way too soft.
Ogechi Mon, 16 December 2024
Good
Liked: I like the room and the food.Staff were also all helpful and approachable
Disliked: I found the lack of variation in the meals really boring.By Day 3, I was already tired of eating the same thing over and over again.
Amy Mon, 16 December 2024
Very good
Liked: Lovely highly impressed staff lovely especially the gentleman that checked us in! clean perfect breakfast was lovely and plenty full and restaurant is beautiful
Disliked: Only downfall was a few guests at 2am were a little drunk and quite loud outside our room.