Bad

Liked: I booked room with 2 queen beds but there was oneRoom was very cold heating system was not working.i asked at reception to solve this issue with heating system they didn’t help me and now my kids are seek.It wsa worst experience with this hotel. I want back my money witch i pay for this hotel

Older dated hotel downtown but...

Liked: Since the purpose of my visit was to attend an event at the War Museum the location was perfect. And all staff were very friendly.
Disliked: Overall just felt a bit old and rundown. The carpet in my room looked stained and dirty.

Not great but for one...

Liked: The location was ok at best.
Disliked: The room hadn’t been vacuumed. The beds were crazy soft. Well worn I’m guessing. The layout of the room was too crowded and hard to move around.

Very poor

Liked: The restaurant.
Disliked: It was really expensive and not worth the price just for one night and the parking wasn't even included, we had to pay extra, and they didn't even put water bottles in the room

Exceptional

Liked: Love bed, pillows. Restaurant was great..very friendly and helpful staff
Disliked: Room was small.

Exceptional

Exceptional

Great Ottawa

Liked: Centrally located, near the parlament
Disliked: Noise overnight from other bedrooms

Exceptional

Liked: The hotel offers a comfortable stay with exceptionally kind and responsive staff. Its prime location makes it easily recognizable, and guests can conveniently access public transportation and taxis with ease.
Disliked: They may consider adding more utensils, such as plates and bowls, to the room for added convenience.