Holiday Inn Niagara Falls-By the Falls Guest Reviews
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0.9 miles from Niagara Falls centre |
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Brenda Tue, 12 November 2024
Superb
Liked: Almost everything
Disliked: Swimming pool needs to open earlier. Could not swim before checkout.No safety deposit box in room.
Dale Tue, 12 November 2024
Clean, comfortable room, great staff,...
Liked: The staff are welcoming, the hotel is clean, the room is attractive and comfortable, the hotel is in a good location, and their restaurant has amazing staff and food.
Disliked: Nothing.
Stephanie Mon, 11 November 2024
Would stay here again.
Liked: Location was great! Close to everything. Was expecting a continental breakfast, but we were able to order from the restaurant menu.
Disliked: We were on the 2nd floor and had a view of the rooftop. OJ was not included with breakfast, had to pay extra.
Rhona Fri, 8 November 2024
Very good
Marlene Thu, 7 November 2024
Other than the close proximity...
Liked: Staff was so friendly
Disliked: no room service menu. None of the buttons on the phone worked, couldn't get ahold of room service. After 15 minutes of pushing all buttons i somehow connected with the front desk who told me to push 171 for room service, which was NOT written anywhere.
Scott Thu, 7 November 2024
Very good
Liked: It was clean. Staff was good. Love the balcony fairly Central. Cleaning staff Awesome! (6thfloor).
Disliked: No sweet treat in the fridge. If it's on the welcoming letter, it should be there. This was mentioned at the front desk when we were leaving and they just chuckled it off. There was no menu for room service. Also mention to the front desk there should be instructions how to run the steam shower. If a young child or younger child is there and they start it and the parents aren't paying attention ,could be a lawsuit. They'll get burned bad.
George Thu, 7 November 2024
Superb
Patricia Wed, 6 November 2024
Pleasant
Disliked: smell of the room, telephone ringing at midnight
Patricia Wed, 6 November 2024
Good
Disliked: smell of the room, hotel telephone ringing during midnight.
Armstrong Tue, 5 November 2024
satisfactory
Liked: room decent, clean , friendly staff close to amenities
Disliked: view not good .