Holiday Inn Newport, Newport | ConcertHotels.com

Peaceful and clean surroundings. Nice friendly, welcoming staff.

Disliked: Hot food had become cold by the time it was served, especially the room service. Very disappointing.

I visited this Hotel on 5th August. The staff were very friendly and very helpful when questions were asked which I was unsure about. The only bad point I have is that I went to the hotel with 2 other people and when we ordered food in a quiet time, 2 of us had our food and then had to wait an hour for our other meal to arrive but waiter and staff were very apologetic. I would definitely stay here again.

Liked: Free use of the Swimming Pool and Gym Facilities.

Good access to the conference centre; breakfast was OK but facilities could have been better. Would stay again but now aware of the drawbacks.

Liked: Clean and tidy.
Disliked: TV in room didn't work - highlighted to front of house and wasn't sorted when I got back from the conference.

Liked: The food was generally good.
Disliked: The bathroom and bedroom facilities. The toilet tank kept running each time you flushed it and the bath wasn't draining out the water properly at all. The plumber had to come by the room twice.

Exceptional

Only a one night stay

Liked: Clean and spacious
Disliked: Nothing

Disappointing hotel for the price...

Liked: Good location and nice staff
Disliked: Very tired hotel and out dated rooms. Bed not great either. This place is in need of a refurb. Also an over powering air freshener smell in reception was unpleasant.

Needs modernising

Liked: Ideally situated for The Celtic Manor. The reception and bar were modern and well decorated.
Disliked: The rooms are in need of modernisation. They are stuck in the 80’s and the bathroom needed a complete overhaul.

Like staying at an elderly...

Liked: Location
Disliked: The state of the room. It’s really dated, the bathroom is so old it had lose taps, mouldy grouting and a constantly dripping shower. The shower had zero pressure too. I wasn’t overall impressed with the guy on receptions manor either. Basically said because I used Booking.com, I had no option but to put up with the room.