Holiday Inn Newport Guest Reviews
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Write a review
Susan L, Bristol, visiting International Convention Centre Wales Tue, 23 July 2024
Peaceful and clean surroundings. Nice friendly, welcoming staff.
Disliked: Hot food had become cold by the time it was served, especially the room service. Very disappointing.
Nathan, visiting International Convention Centre Wales Mon, 8 August 2022
I visited this Hotel on 5th August. The staff were very friendly and very helpful when questions were asked which I was unsure about. The only bad point I have is that I went to the hotel with 2 other people and when we ordered food in a quiet time, 2 of us had our food and then had to wait an hour for our other meal to arrive but waiter and staff were very apologetic. I would definitely stay here again.
Liked: Free use of the Swimming Pool and Gym Facilities.
Shelley C, Endon, visiting International Convention Centre Wales Sun, 15 May 2022
Good access to the conference centre; breakfast was OK but facilities could have been better. Would stay again but now aware of the drawbacks.
Liked: Clean and tidy.
Disliked: TV in room didn't work - highlighted to front of house and wasn't sorted when I got back from the conference.
Patricia, Skokie, visiting International Convention Centre Wales Mon, 21 March 2022
Liked: The food was generally good.
Disliked: The bathroom and bedroom facilities. The toilet tank kept running each time you flushed it and the bath wasn't draining out the water properly at all. The plumber had to come by the room twice.
Olufemi Fri, 24 January 2025
Superb
James Fri, 24 January 2025
Met my expectations
Liked: Food
Disliked: Room would benefit from a bot of tlc
Tarek Wed, 22 January 2025
Exceptional
Karen Mon, 20 January 2025
Very good
Liked: Clean hotel with great rooms . Good size . And kettle ironing board included
Disliked: The prices of the drinks . They were different prices with each round of drinks . When questioned . I was told it is what it is
Mark Mon, 20 January 2025
Great value great location
Liked: Everything great except lack of sockets , but place is being refurbished
Disliked: Everything was great
Peter Mon, 20 January 2025
The staff were very helpful
Liked: Location was good
Jeannette Sun, 19 January 2025
Very good
Shobos5 Sun, 19 January 2025
Really bad experience
Liked: Comfy bed
Disliked: Very dirty, old and outdated hotel, not the nicest stuff, poor breakfast, highly overpriced both, room and bar/restaurant. We had to change room as first one was unacceptable (stains and hair on sheets, dirty towels) second one better, but still below expectations. Rooms with no fridge and furniture old and tired, wardrobe doors didn't open as scraping carpets. Generally, we would leave if not late arrival.
Rob Sun, 5 January 2025
Good
Liked: The staff were brilliant and incredibly attentive and showed special attention to my daughters.
Disliked: The hotel is starting to feel slightly run down for a Holiday Inn. The Breakfast cook needs lessons in how to poach an egg!! Well over cooked and I believe they were done in a microwave!!
Kathleen Wed, 1 January 2025
Exceptional