Very good

Great one night stay

Liked: Pool jacuzzi gym plus room nice size & comfortable
Disliked: Liked everything

Very poor

Liked: Location for onward euro trips that's about it
Disliked: Everything place needs a major update in room & deep clean toilet was dirty & needs a good clean all the furniture was finishing the choir at the desk area had all cracked/pealing leather looked like it was found in a skip

good value for money

Liked: Nice place to stay, friendly staff
Disliked: room was a little cold at times

Superb

Liked: Excellent stay
Disliked: Needed more plug sockets for a family room !

Good

Staff clearly trained to control...

Liked: We found the hotel easily.
Disliked: The completely disrespectul attitude from two female members of staff at breakfast. The plates were far too hot so I had the cheek to politely ask for a tray. Everything went downhill very quickly. The 'senior' lady server had a senior moment. It was as if I had mortally offended her as she refused to check the plates, refused to provide a tray and turned her back on me to supposedly consult the younger man - except she didn't know I saw her pulling faces. I was ganged up on by another young female and the young man. A local bully boy aggressively also intervened shouting that I was the problem ..... I said I wanted a tray because the plates were too hot. I called out the 'senior' for being 'smartarse' for her disrespectful attitude. Then two of them moved quickly and, miracle upon miracles, each provided a tray. The young woman offensively pushing it at my cheat.This is supposed to be a four star hotel and that should include respectful service from the two females at breakfast. The manager just did the corporate robot mode of apologising but no refund was apparently available because I made my reservation on Booking.com . LOL.Sadly, the service trade in the UK is going a bad way. The client is not catered for, you are not allowed to make special request - like for a tray - because it puts them out. Clients will conform is the business mantra and you are always found guilty.All because I asked an employee for a tray. Pathetic.

Very good

Liked: Staff were very welcoming and helpful, polite and professional.
Disliked: Paying for parking (£6/day), over priced menu, extractor fan didn't work in my bathroom.

Always a hood stay a...

Liked: Clean and well equiped
Disliked: Resteraunt closed so had to eat in the bar