I loved it here. The staff is excellent; the room was wonderful.

Liked: The staff was great; room was wonderful.
Disliked: Nothing.

The free office use was much appreciated.

Liked: Staff extremely kind, helpful, and patient.
Disliked: My room service breakfast wasn't delivered. I called, they said that they tried me but I wasn't there. Then I waited another 1/2 hour and called again. They realized the guy was delivering to the wrong room. Barely had time to eat before leaving.

Good location, clean rooms

Liked: Clean rooms, very friendly and accommodating staff
Disliked: Rooms are not very soundproof

Exceptional

Good

Very good

Not again.

Liked: The staff was great.
Disliked: The hotel was very loud at night. People yelling in the hall. Crack heads outside.

Passable

It was generally ok.

Liked: It was good, but about breakfast I do not remember if it was for free. Breakfast is very important to me because is a start to a hard day. I believe that when you stay at the property the client must have a little tour as a TLC.
Disliked: It was my first time with the Holiday Inn Hotels, except for my gradudation day in Puerto Rico long time ago and I can't get connected to the printers in the business center. I'am an accountant.

Good

Pleasant