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AustraliaHoliday Inn Los Angeles - LAX Airport Guest Reviews
Overall Average Score:
Good (3.65 out of 5)
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| 17.3 miles from Los Angeles centre |
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Dana Mon, 10 March 2025
Nice location and quiet comfy...
Liked: Convenient to LAX. Shuttle was great! Bed was comfy.
Disliked: The door to my room was tight and stuck so I couldn’t get in.
Michael Sat, 8 March 2025
Superb
Ryan Fri, 7 March 2025
Very good
Erasmus Fri, 7 March 2025
Exceptional
Liked: Close to airport and friendly staff.
Rullnokk Thu, 6 March 2025
Superb
Liked: Great room and superb breakfast. Good connection from/to airport with shuttle bus. Good option to stay overnight when in transit in LAX
Mateus Thu, 6 March 2025
Preparation for hell.
Liked: There is nothing positive to say about this place
Disliked: Worst customer service everNo clarity at all with their fees policiesThey treat guests like kettle
Ada Thu, 6 March 2025
Okay Stay, Provided What I...
Liked: The room lacked amenities I normally expect at a Holiday Inn, including slippers. The hotel did not provide these even when requested. Hotel was very close to the airport, which was convenient as I had to catch a flight early the next day. The shuttle was fast and efficient. Hotel right next to a McDonald's for easy chow.
Disliked: Would've been better if the room had slippers.
Adam Wed, 5 March 2025
Great stay thank you
Liked: Staff were so friendly and helpful. Courtesy bus service was great
Pointon Tue, 4 March 2025
Very good
Liked: shuttle
Disliked: beer was expensive, not much around the location to do
Joumana Tue, 4 March 2025
Convenient, and comfortable enough, but...
Liked: The staff was lovely and very friendly. The room was spacious and comfortable though there's constant ambient noise. The shuttle from the airport is super convenient. Food in the restaurant was good, though few vegetarian options.
Disliked: Despite reporting the problem and having someone sent to solve it, the shower didn't provide hot water reliably – it would turn cold randomly while in use, which wasn't at all fun. I had to unplug the room's fridge, which made an unbearable noise. The only breakfast option is an expensive buffet. Perhaps it's included in most room fares but it wasn't in mine and I ended up just going to the nearby 24-hour starbucks next door. I hate the wanton wastefulness of the place: rather than have a washable mug in the rooms, there are disposable cups, each individually wrapped in plastic. Finally, though there's a kind of shop for toiletries and basics, it doesn't offer any kind of period product, as I found when my period started unexpectedly early.
