Holiday Inn London Sutton Guest Reviews
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Write a review
Caroline Mon, 18 November 2024
Not good as we were...
Liked: The room we stayed in could have done with some renovation painting carpet cleaner etc.
Disliked: Had to ask for an upgrade 3 times as room not suitable
Matthew Sun, 17 November 2024
Very relaxing
Liked: The comfort of the room
Joy Sun, 17 November 2024
Good, perfect location
Liked: Breakfast was good, good choice, personally there could have been seeded whole meal bread.Staff extremely helpful and attentive Room clean, shower good
Disliked: My toastie ordered was lukewarm, quickly took it back, however it returned lukewarm so didn’t really enjoy it. Cost of car parking £12 a day.
Andrea Sat, 16 November 2024
Great for our hospital appointment...
Liked: Fantastic choice for breakfast well presented and great taste.
Disliked: Only negative was the seals around the windows need to upgraded to keep the traffic noise out.
Fiona Sat, 16 November 2024
Tired hotel
Liked: Able to check in late
Disliked: It’s a very tired hotel in much need of refurbishment.
Craig Fri, 15 November 2024
Friendly staff, lovely food
Liked: The staff were amazing
Disliked: Trying to park - the current roadworks were hard to find the entrance
Beverley Thu, 14 November 2024
Exceptional
Liked: Gave us early entrance and extra room
Elizabeth Thu, 14 November 2024
Good value for money, a...
Liked: the beds were very comfortable, the tv in the room was a really good size so after a long day it was nice to get back and relax. The hot tub was really great both in the temp and strength of jets. The steam room and sauna were also good.
Disliked: The air con in the room didn't work, one of the plug sockets didn't work either. The food was OK, we only ate the breakfast but the hashbrowns were rubbery and the bacon abit tough.
Beng Wed, 13 November 2024
Very good
Giuseppe Mon, 11 November 2024
Decent
Liked: Location was perfect with town center a few minutes walk away
Disliked: Bathroom rather old and falling to bits.