Exceptional

Exceptional

2 day break away

Liked: Excellent location. Lovely staff - nothing too much trouble. Great breakfast.

LOVE LIVERPOOL

Liked: Great location, close to all of the bars and shops. Lovely breakfast, caters for all dietary requirements. Very friendly staff. Had an amazing time.

Exceptional

Very good

Good

Disappointing. Not Recommended

Liked: The location was great and the staff always friendly and helpful.
Disliked: The pillows were rock hard and lumpyCentral air-con gave us no control over the temperature in the room: in the evening it was cold and overnight it warmed up when we would have liked to keep the room coolNo fridge or room safeThe hot food for breakfast was good except for the fried egg which was rubbery. The pastry selection was poor and some of what was available was stale.

Clean and friendly hotel, but...

Liked: The staff were very helpful and friendly especially at breakfast time. The breakfast selection, quality and execution was exceptional.
Disliked: When we arrived we asked if there was a mini bar, No ! Ok do you have any water available in the room? No!Can we ask the bar for some water? No they have cashed up and it’s closing now. You can go to the shop and buy some was the only solution. I find it a bit off putting that we spent £305 for one night and we cannot even get a bottle of water .