First, my room was not available. I was given keys to a room that was occupied by another man. He had said the very same thing happened to him. Apparently overbooked. The bed seemed old and very uncomfortable. Sunk into the middle of the mattress. There were no regular coffee packets available. I was told to go to the lobby to get coffee. When I did, I was only given one packet and had to ask for two since there were two of us staying in my room. In the future I will avoid staying at a Holiday Inn.

Disliked: My room was not available upon arrival.

Even though the hotel was under construction, it was very clean and the staff was very nice and helpful.

Liked: Service; restaurant.
Disliked: Nothing.

Exceptional

Worth the money spent

Liked: Property as stated in ad.

Exceptional

Friendly Staff

Liked: Very friendly staff and helpful. They have a courtesy van that will take you to a restaurant then pick you back up which was very helpful. All the staff was service oriented which was great to see.
Disliked: The only thing which was a little less than desirable was their breakfast buffet. Although they had a wide varied items it just wasn’t very tasty. The biscuit was crumbly and dry. The omelette was also somewhat dry.

Superb

Liked: Conveniently located and staff is friendly
Disliked: Smells like the mop wasn’t clean so it had the location near the elevator a little smelly.

It was great for our...

Liked: Location was great. Short distance to where we needed to be (Arkansas childrens) staff was friendly. Room was very clean upon arrival. Beds were comfortable. Also our room faced the interstate. We could hear sports cars,semi trucks, and motorcycles. However noise wasn’t horrible.
Disliked: Would have loved an actual view of city. Instead of interstate and a couple buildings. But that’s just if I had to pick something I didn’t like. Haha. Everything truly was great.

Good Service but horrible cleanliness

Liked: Room was nice and comfortable and clean
Disliked: Elevator was broken down..Staircase smelled like garbage.

Exceptional

Great Birthday Weekend

Liked: The staff were VERY friendly. I went down for breakfast, later that evening I was there for the Murder Mystery Dinner and the wait staff remembered me and struck up conversation. The facility was very clean and peaceful, even in the heart of downtown.