Holiday Inn Leeds Brighouse Guest Reviews
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Write a review
Howard Mon, 4 November 2024
Gratuity shoukd not ve put...
Liked: Location, staff, breakfast, shower
Disliked: Several lights did not work in roomNo liftFriends given better room although we all paid the sameGratuity was added on without ingotming guests by several staff members
Fiona Mon, 4 November 2024
Perfect getaway. Great facilities, family...
Liked: Great facilities. Super modern. Family friendly hotel.
Disliked: We loved everything.
Nieve Mon, 4 November 2024
Convenient and pleasant stay.
Liked: Spacious, clean room. Friendly helpful staff. Good breakfast. Corridor areas clean and in good order.
Disliked: Dingy decor in the restaurant made dining there a lacklustre experience. Could do with employing a good interior designer - and a window-cleaner! Young staff team doing their best but short-staffed.
Louise Mon, 4 November 2024
Dissapointing
Liked: Reception staff friendly, communal area well decorated
Disliked: The hotel is tired, the restaurant was dirty, food on the seats and floor from breakfast, which had not been cleaned or swept by evening meal time. I had the worst thing I'd ever eaten, which was sent back and I didn't reorder took 1 hour to get a kids menu, 2 hours from sitting until we got our meal, and 3 times of asking and a further 40 miutes to get the bill,. The pool area was not clean and very rusty. Our room was cold, and the double bed was collapsed. Thankfully, we had 3 beds as it was a family room, but only needed 2. and extremely stained all around the divan, chair was ripped, tap wouldn't turn off. The fire alarm went off at 8 a.m., apparently burnt toast. Lamp not working, phone not working. In general, it was a lot of money for a tired shabby room. We won't return
Sara Sun, 3 November 2024
Very good
Barbara Thu, 31 October 2024
Superb
Colin Thu, 31 October 2024
Hotel was very good choice....
Liked: Hotel staff were very helpful and friendly
Disliked: Nothing
Siobhan Thu, 31 October 2024
In places the hotel could...
Liked: Good breakfast buffet , good range of food
Disliked: Room are bright and spacious , staff friendly and helpful . Kids area was great , it kept them entertained .
Becky Wed, 30 October 2024
Superb
Liked: Half board the food was amazing value for money
Disliked: Nothing
Gavin Tue, 29 October 2024
Exceptional