Exceptional

Pleasant

Exceptional

Great stay, thank you!

Liked: Mohammed was great at the check-in and check-out desk––kind, thoughtful, and responsive.
Disliked: All was great.

Not as expected

Liked: The property is in an excellent location. Within walking distance to stores and the convention center.
Disliked: We were supposed to be able to check in at 3, we purposely picked this property over others who had a 4pm check in because we had an event at 5:15. When we arrived at 3:15 to check in we were told the room was not ready & still had to be cleaned and were asked to sit in the lobby… OVER am hour later at 4:30 I went to the desk to let them know it was unacceptable we needed to leave or we were going to miss an event we paid for before I was told the room would be ready in 5 minutes. We literally had to drop our bags and run. We had no time to change into our event clothes or anything & were given nothing. VERY VERY DISAPPOINTING. The room was ok and clean when we arrived after the event at 10pm but we quickly noticed the shower was not. At this point I was over it and cleaned the shower so we could use it. They sent me a follow up text which I explained my frustration but obtained nothing more. I probably wouldn’t pick to stay here again. One night stay of 250$ for being made wait in a lobby to check in for over an hour, almost missing our event & a not clean shower just wasnt what we expected for the price.

It was a great last...

Liked: Centrally located. Parking garage next to the hotel is very convenient. Easy check in & check out.
Disliked: The buffet at the hotel for the weekend was terrible. Almost inedible.

Exceptional

Very good

Liked: Close to convention center
Disliked: No parking needed to use garage for 15/day. Night stands had spilled drinks on them from previous guest..I was able to remove with wet washcloth

Comfortable beds and clean space....

Liked: The beds were very comfortable and good central location
Disliked: Walls were thin and tv was broken