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Holiday Inn Lancaster eeef - (888) 406-7656
Holiday Inn Lancaster, 26 East Chestnut Street, Lancaster, PA -(888) 406-7656
Area: Lancaster West
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BOOK ONLINE OR CALL - (888) 406-7656
3.95
HOTEL RATING: 
GOOD
3.95 out of 5 (1110 Ratings)
0.2 miles from Lancaster centre
BOOK ONLINE OR CALL - (888) 406-7656
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Hotel Description
Set within Downtown Lancaster Holiday Inn Lancaster an IHG Hotel features spacious guest rooms and banquet and outdoor terrace space in Downtown Lancaster. Among the facilities of this property are a restaurant a 24-hour front desk and a shared lounge along with free Wi-Fi throughout the property. The hotel offers an indoor pool and a fitness center. The Imperial Restaurant offers a la cart breakfast options and dinner and bar in the evening. For those on business or needing to print out a boarding pass guests can make use of our business center. Popular points of interest near the accommodations include Fulton Theater Central Market and Lancaster County Convention Center. Explore the Lancaster County countryside or catch a show at the Sight and Sound Theater.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
A
Business Center
B
Airport Shuttle
Other Amenities
` Golf Course
` Meeting/Banquet Facilities
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Coffee/tea maker
` Library
` Canoeing
` Hiking
` Bowling
` Wheelchair accessible
` indoor pool
` vending machine
` telephone
` kitchenware
` blackout curtains
` Designated Smoking Area
` Free Wi-Fi
` Game Room
` Horseback Riding
` Restaurant(s)
` Daily Housekeeping
` English
` Happy Hour
` Non-Smoking Rooms Available
` Parking Available
` gift/souvenir shop
` Pool with view
` carbon monoxide detector
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Access to health care professionals
` Hygiene certification
` Staff trained in safety protocol
` Free face masks
` Contactless check-in/out
` Food delivery
` balcony/terrace
` ATM or cash withdraw on site
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Tennis court & equipment
` Toiletries provided
` Tour services
` TV & Movies/Shows
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Cleaning products available
` Pets allowed (charges may apply)
` Bicycle rental (charges may apply)
` Parking available (charges may apply)

Holiday Inn Lancaster Guest Reviews

Overall Average Score: 
Good (3.95 out of 5)

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4

Very Good - 4.0 out of 5

Amy Thu, 21 November 2024

Very good

5

Exceptional - 5.0 out of 5

Debra Tue, 12 November 2024

Exceptional

4.5

Wonderful - 4.5 out of 5

Shelby Sat, 9 November 2024

Superb

4.5

Wonderful - 4.5 out of 5

Leah Tue, 5 November 2024

Superb

Liked: The staff, especially Kate and Jon, at the front desk were exceptionally friendly and helpful. I appreciated their warmth and recomendations. The room was comfortable and clean. Great location for walking around town, discovering cute coffee shops, etc. Felt safe. Parking was additional $15.

5

Exceptional - 5.0 out of 5

Hermine Tue, 29 October 2024

I thoroughly enjoyed my first...

Liked: Staff at the front desk - especially Jamal, who went out of his way to find me a room when YOU (Booking.com) neglected to send my reservation to the hotel!! Additionally, Lucinda (name), who worked at the Sorrell room during our meals, was extraordinary! She went out of her way to find me non-dairy milk - and she did so with a lovely smile!
Disliked: Non-dairy items are an absolute MUST!! Other hotel chains I have stayed at always offer almond, oat, or soy milk as well as non-dairy menu items.

5

Exceptional - 5.0 out of 5

Mona Wed, 23 October 2024

Exceptional

Disliked: I thought continental breakfast was included, disappointed that it wasn't

4.5

Wonderful - 4.5 out of 5

Jeanmarie Tue, 22 October 2024

Superb

Liked: The staff was friendly and helpful. Our room was very nice and the location was excellent.

0.5

Poor - 0.5 out of 5

French Mon, 21 October 2024

Horrible

Disliked: Phew!!! Give me my money back! 1. The guest service representative could not find my reservation, despite providing confirmation #. Check in took over an hour.2. Then, after finally checking in, no one knew we were there. Housekeeping came in, after one knock, on 2 separate occasions. 3. Then our keys were deactivated. 4. Downstairs for more keys, explained everything, nothing but an apology and more keys. 5. Another visit from housekeeper. 6. 1:30 am the toilet backed up. Front desk was all alone and told me no one from maintenance was available. I pleaded my case as I had no working toil. Front desk sent someone from the bar.6. A man came 10 minutes later w a plunger angry as a wet hen. Was rude. And stomped off.7.no water in the shower.8. Parking pass not working. REFUND IS IN ORDER

4.5

Wonderful - 4.5 out of 5

Beth Sun, 20 October 2024

We would definitely stay here...

Liked: You would think you’re at a Hyatt or Marriott here, not the typical Holiday Inn. It was very nice!! The restaurant was great, pool was very nice and room was good!
Disliked: Beds were pretty firm, but everything was clean and staff was awesome!

5

Exceptional - 5.0 out of 5

Diane Sun, 20 October 2024

Exceptional

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Holiday Inn Lancaster 26 East Chestnut Street, Lancaster, PA